Charlotte Knight

Charlotte Knight Email and Phone Number

Director Talent Development, Global at Ten Group @ Ten Lifestyle Group
london, london, united kingdom
Charlotte Knight's Location
London, England, United Kingdom, United Kingdom
Charlotte Knight's Contact Details

Charlotte Knight work email

Charlotte Knight personal email

n/a
About Charlotte Knight

A highly motivate driven individual, always up for a challenge and never wants to be bored! Throughout my time at Ten and working on my PhD I have developed excellent time management skills and had to maintain a high level of self motivation. I have a passion for customer service and delivering a high standard of satisfaction to suppliers, colleagues and customers. I have had the opportunity to work in multiple locations around the world which meant working with people from many different cultures and different backgrounds to my own which I loved! Locations I worked in included Tokyo, Hong Kong, Shanghai Singapore, San Francisco, Miami and New York.

Charlotte Knight's Current Company Details
Ten Lifestyle Group

Ten Lifestyle Group

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Director Talent Development, Global at Ten Group
london, london, united kingdom
Website:
tengroup.com
Employees:
728
Charlotte Knight Work Experience Details
  • Ten Lifestyle Group
    Director, Talent Development, Global
    Ten Lifestyle Group Apr 2023 - Present
    London, England, United Kingdom
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  • Ten Group
    Director Talent Development, Emea
    Ten Group Sep 2017 - Jul 2023
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  • Ten Group
    Head Of Emea Operations
    Ten Group May 2016 - Jul 2023
    London, United Kingdom
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  • Ten Group
    Associate Director - Emea Travel
    Ten Group May 2015 - Jul 2023
    Responsibilities in my role as Associate Director at Ten include:- Line Management of 10 direct reports including trainers, member satisfaction managers, travel managers and admin roles and overall responsibility for a department of over 50 lifestyle managers for travel in London, Brussels, Cape Town and Zurich- Creating the years strategy for the Travel Department, both EMEA and Globally (APAC and Americas)- Working in multiple different office locations globally including APAC for 3 months and America for 3 months- Overseeing the launch of new schemes into the business and reporting to the CEO on the progress- Meeting set phone SLA's and managing the call centre element of the concierge for the Travel Department- Forecasting and meeting profitability targets for the department- Involvement in recruitment of any new staff to the travel department- Managing the EMEA Travel P&L- Reporting and presenting monthly and 6 monthly operations data to the CEO- Reviewing and amending current performance review processes and appraisals for the business- Creating and implementing new travel policies within the department
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  • Ten Group
    Associate Director - Home, Retail And Motor
    Ten Group Feb 2014 - May 2015
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  • Ten Group
    Team Leader - Venues And Events
    Ten Group Feb 2009 - Feb 2014
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  • Marks And Spencer
    Customer Service
    Marks And Spencer Dec 2008 - Jan 2009
    Crawley, West Sussex
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  • Astrazeneca
    Analytical Chemist (Year In Industry)
    Astrazeneca Oct 2003 - Oct 2004
    Loughborough
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Charlotte Knight Skills

Customer Service Management Marketing Leadership Social Media Account Management Hospitality Strategic Planning Data Analysis Public Relations Time Management Budgets Team Building Business Strategy Project Management Employee Training Customer Satisfaction Singing Revenue Analysis People Skills People Management

Charlotte Knight Education Details

Frequently Asked Questions about Charlotte Knight

What company does Charlotte Knight work for?

Charlotte Knight works for Ten Lifestyle Group

What is Charlotte Knight's role at the current company?

Charlotte Knight's current role is Director Talent Development, Global at Ten Group.

What is Charlotte Knight's email address?

Charlotte Knight's email address is ch****@****oup.com

What is Charlotte Knight's direct phone number?

Charlotte Knight's direct phone number is +4420330*****

What schools did Charlotte Knight attend?

Charlotte Knight attended Loughborough University, Loughborough University.

What are some of Charlotte Knight's interests?

Charlotte Knight has interest in Human Rights, Animal Welfare, Children, Education.

What skills is Charlotte Knight known for?

Charlotte Knight has skills like Customer Service, Management, Marketing, Leadership, Social Media, Account Management, Hospitality, Strategic Planning, Data Analysis, Public Relations, Time Management, Budgets.

Who are Charlotte Knight's colleagues?

Charlotte Knight's colleagues are Merovee Dorado, Thuấn Nguyễn, Anibal Diaz Romero, Nada Souissi, Jane Mcpherson, Nathan Cheemee, Jessica Benneworth.

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