AeroLeads people directory · profile
Michele Knight Email & Phone Number
Director of Sales Marketing
at
Harmony Senior Services
1 work email found
@harmonyseniorservices.com
13 phones found area 540, 803, and 719
LinkedIn matched
✓ Verified August 2026
4 data sources
Profile completeness 100%
Current company
Role
Director of Sales Marketing
Location
Roanoke, Virginia, United States
Company size
Who is Michele Knight? Overview
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Quick answer
Michele Knight is listed as Director of Sales Marketing at Harmony Senior Services, a with 503 employees, based in Roanoke, Virginia, United States. AeroLeads shows a work email signal at harmonyseniorservices.com, phone signal with area code 540, 803, 719, and a matched LinkedIn profile for Michele Knight.
Michele Knight previously worked as Harmony Outreach Director at Harmony Senior Services and Call Center Manager at Planned Parenthood South Atlantic. Michele Knight holds Associate In Applied Science Degree, Administration Of Justice from Virginia Western Community College.
Company email context
Email format at Harmony Senior Services
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{first_initial}{last}@harmonyseniorservices.com
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AeroLeads found 1 current-domain work email signal for Michele Knight. Compare company email patterns before reaching out.
Profile bio
About Michele Knight
With over five years at Harmony Senior Services, our team has redefined customer service management, embedding advanced CRM techniques to enrich senior care. Our approach has consistently improved support systems for seniors and their families, reflecting our collective commitment to service distinction.At the heart of our mission lies a culture of continuous improvement, driven by effective problem-solving and robust performance management. Thanks to collaborative efforts, we've achieved a significant rise in satisfaction metrics, showcasing a shared dedication to setting the gold standard in the realm of senior care.
Listed skills include Sales Management, Sales, Banking, Call Center, and 24 others.
Current workplace
Michele Knight's current company
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Harmony Senior Services
7 roles
Michele Knight work experience
A career timeline built from the work history available for this profile.
Harmony Outreach Director
Current
Dec 2018 - Present
Call Center Manager
Planned Parenthood South Atlantic
Jul 2014 - Jun 2018
Customer Service Supervisor
Responsibilities include: * Coaching and Development * Performance management * HR policy administration * Evaluations * Hiring * Meeting daily customer service levels * Facilitation * Increasing performance * Change management * Balancing conflicting priorities * Managed and mentored peers
Mar 2013 - Jul 2014
Sales Supervisor
* Managed daily production and performance of a team of 20 to ensure the department's performance and quality service and sales goals are met. Exceeded departmental goals for gallup surveys results and earned top bonus payouts. * Ran a 20 million dollar business and out performed the entire East coast in the first quarter of 2011* Calibrated coaching sessions to ensure adherence to Company Policies and Procedures in addition to compliance with state and federal regulations * Analyzed queue and process management workflow to ensure department production and performance goals are met* Utilized situational leadership skills to coach effectiveness and time management of daily goal setting* Communicated corporate and department objectives to drive team performance in line with corporate mission* Created a favorable working environment to achieve productivity and performance standards through positive motivation* Prepared performance appraisals and provided feedback to drive results* Assessed associate development needs, implemented development plans, and monitored performance * Provided recommendations for hiring, advancements, promotions or terminations of employees. Trained and coached associates to support the business objectives of the department.
Jan 2009 - Apr 2011
Service Supervisor
Responsibilities include: * Coaching and Development * Performance management * HR policy administration * Evaluations * Hiring * Meeting daily customer service levels * Facilitation * Training * Increasing performance * Change management * Balancing conflicting priorities * Top performing team for two years straight, both in customer satisfaction and sales * Managed and mentored peers * Relocated to assist in call center start up for Wachovia * Nominated and won Service Excellence award
May 2001 - Jan 2009
Team Support Leader
* Coached, mentored, and trained service bankers* Compliance and Risk Coaching* Policy/Procedure training * Drove success through accountability* Recognized successes to increase employee engagement* Managed complex escalated client situations to ensure customer satisfaction
Sep 1998 - May 2001
2 education records
Michele Knight education
Associate In Applied Science Degree, Administration Of Justice
Virginia Western Community College
Education record
Hilltop Baptist School
FAQ
Frequently asked questions about Michele Knight
Quick answers generated from the profile data available on this page.
What company does Michele Knight work for?
Michele Knight works for Harmony Senior Services.
What is Michele Knight's role at Harmony Senior Services?
Michele Knight is listed as Director of Sales Marketing at Harmony Senior Services.
What is Michele Knight's email address?
AeroLeads has found 1 work email signal at @harmonyseniorservices.com for Michele Knight at Harmony Senior Services.
What is Michele Knight's phone number?
AeroLeads has found 13 phone signal(s) with area code 540, 803, 719 for Michele Knight at Harmony Senior Services.
Where is Michele Knight based?
Michele Knight is based in Roanoke, Virginia, United States while working with Harmony Senior Services.
What companies has Michele Knight worked for?
Michele Knight has worked for Harmony Senior Services, Planned Parenthood South Atlantic, Bb&T, and Wachovia/Wells Fargo.
How can I contact Michele Knight?
You can use AeroLeads to view verified contact signals for Michele Knight at Harmony Senior Services, including work email, phone, and LinkedIn data when available.
What schools did Michele Knight attend?
Michele Knight holds Associate In Applied Science Degree, Administration Of Justice from Virginia Western Community College.
What skills is Michele Knight known for?
Michele Knight is listed with skills including Sales Management, Sales, Banking, Call Center, Call Centers, Change Management, Coaching, and Consumer Lending.
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