Served as the primary point of contact for over 20 customers from highly regulated industries (i.e. Medical, Aerospace) with facilities worldwide. Managed interactions between customers and internal teams in order to resolve quality issues, ensure on-time deliveries, negotiate pricing, and review contract terms. Hosted sales meetings, audits, and site visits as needed to address client concerns and foster improved relations. Tracked and maintained inventory levels of over 40 sub-assemblies based on our ERP system, E-kanban agreements and monthly customer forecasts. Managed internal subject matter experts from different departments to determine and complete action items to solve to quality issues. Reported on sales, margins and on-time delivery performance during annual reviews to evaluate the efficacy of proposed goals for improvement.

• Orchestrated successful development and transition of mass production parts that were shipped via ocean from Japan to Mexico; met deadlines for prototypes and mass production.• Collaborated with engineers and Tier 1 customers to identify root cause and create action plan to resolve high-priority recall claim from final customer. • Expedited production by supporting Tier 1 customer meetings with Ford and Chrysler to ensure engineers had full understanding of customer requirements.• Created and rolled-out new Program Feasibility and Kick-Off Form designed to identify potential quality, cost, and design issues.

• Served as primary liaison for key customers: Calsonic Kansei, Continental, Methode, and Tokai Rika. • Managed and tracked development of new programs for Mexico and our facility in Michigan.• Secured and facilitated production launches for 10+ new businesses for Sakaiya de MexicoManaged all product related commercial interface with customers, including quotations, volume pricing, tooling, purchase order requisitions, annual cost reductions, and funding negotiations. Managed 7 customer accounts with a total revenue value of $18M. Supported vital communications between manufacturing plants and customer assembly locations.

Cataloged, cross-referenced, and organized databases for animal collections using Excel spreadsheets. Responsible for general maintenance and museum chores as well as providing tours in English and Japanese.

Volunteered for two months in a nonprofit organization that strives to create self-sufficient communities. It was my responsibility to teach English and lead an art project with students. Was able to take Khmer classes to learn their culture, and basic communication skills with the locals.

Worked as an assistant for a broker by doing mutual fund research, creating a team brochure, writing cover letters, taking calls from clients and creating Financial Goal Analysis reports for clients.

Just for Kids is a summer program that offers an intensive four-week English learning experience for Japanese children. As a computer department teacher, I taught, created lesson plans, ensured software compatibility and coordinated with the English teachers of each class. Was also responsible for graphic design of T-shirt, 2007.

responsible for installing and fixing software, monitoring students, and general maintenance of all computer labs.