-Designed all CHEC-CCRL email campaigns using MailChimp.-Built up our email audience from 200 subscribers to 958 subscribers over the last two years through targeted social media posts.-Shared metrics (ex. open rates, click rates, etc) from our email campaigns to the Communications team.-Advised the Communications team on ways to improve our readership numbers.-Conducted full text data extraction of documents for a scoping review on older adults and aging in place policies… Show more -Designed all CHEC-CCRL email campaigns using MailChimp.-Built up our email audience from 200 subscribers to 958 subscribers over the last two years through targeted social media posts.-Shared metrics (ex. open rates, click rates, etc) from our email campaigns to the Communications team.-Advised the Communications team on ways to improve our readership numbers.-Conducted full text data extraction of documents for a scoping review on older adults and aging in place policies. Located peer-reviewed and gray literature using academic databases such as EBSCO, ProQuest, and JSTOR.-Led two online webinars on effective infographic design, for a total of 43 attendees. -Designed multiple infographics for research nodes in the CHEC network.-Contributed to a paper on the usefulness of the residual income approach for measuring housing affordability. Show less

-Conducted a sector analysis scan of mental health and housing agencies across Toronto for the Research Analyst Postgraduate Program (RAPP) department’s upcoming partnership hub-Presented findings using Microsoft Excel and Powerpoint to RAPP faculty and fellow project interns

As an official IELTS testing centre, English Testing Canada offers language assessment exams required for academic and work purposes throughout Canada. -Processed a high volume of EOR (Enquiry on Results) requests daily to be sent to British Council for remarking-Entered test taker speaking scores accurately into British Council's IELTS administration database prior to the result release-Maintained and updated the central Excel spreadsheet multiple times a day to reflect the… Show more As an official IELTS testing centre, English Testing Canada offers language assessment exams required for academic and work purposes throughout Canada. -Processed a high volume of EOR (Enquiry on Results) requests daily to be sent to British Council for remarking-Entered test taker speaking scores accurately into British Council's IELTS administration database prior to the result release-Maintained and updated the central Excel spreadsheet multiple times a day to reflect the status of pending EOR applications-Trained five employees on how to conduct EOR administrative duties Show less

Qkids is an online educational platform designed to teach English to over 1,000,000 children internationally.-Instructed English to Chinese students ages 4 to 12 - Presented ESL  techniques and a positive, upbeat manner to aid in students’ learning progress-Utilized the online platform's software tools during each class to create a compelling learning environment

Lancotek Products Etc. manufactures intumescent polymer-based materials for incorporation in firestop devices.-Performed data entry tasks such as invoice tracking and recording customer purchases using Excel-Created delivery orders for products to be sent to clients weekly

As one of Canada's fastest-growing communities, the Town of Milton hosts family-friendly recreational activities for its residents. -Led crafts, free play time, and games with pre-school age children during the four-hour drop-in time-Supervised the participants independently to ensure their enjoyment and safety

-Assisted in modifying summer camp activities for the inclusion of campers with special needs-Supported campers in multiple areas, such as building friendships, participation in games,  and personal care (eating, changing, etc.)

Support House offers mental health and housing services throughout the Halton region.-Researched substance use material online and produced pamphlets for the youth department’s harm reduction outreach initiative-Assisted with facilitating Just Be You, a recreational/support group for youth ages 15 to 24  facing mental health struggles and/or addiction

Indwell is a non-profit organization whose mission is to create affordable housing communities that promote the health and well-being of its residents. -Offered emotional and hands-on apartment support to tenants within one of  Indwell’s affordable apartment buildings -Carried out office hours independently for speaking with tenants and completing administrative responsibilities (rent collection,  maintenance orders, tenant case notes, etc)-Led and planned a weekly craft group… Show more Indwell is a non-profit organization whose mission is to create affordable housing communities that promote the health and well-being of its residents. -Offered emotional and hands-on apartment support to tenants within one of  Indwell’s affordable apartment buildings -Carried out office hours independently for speaking with tenants and completing administrative responsibilities (rent collection,  maintenance orders, tenant case notes, etc)-Led and planned a weekly craft group for tenants Show less