3 4 5 is leading commercial flooring innovation in Washington State. - Developed scalable estimating process leveraging cloud based software for takeoffs and estimates (Stack CT) allowing estimating team to scale from two to five and significantly increasing bid volume while increasing communication efficiency and removing bottlenecks such as takeoffs being on local laptop vs cloud. - Onboard & train junior estimating staff on software workflows and practices for efficient estimates. - Create training videos & documentation for estimating SOPs.- Evaluate and implement AI software tools to increase operational efficiency & accuracy. - Analyze plan sets and specifications for commercial flooring projects. Log & submit RFI questions. Track response. - Measure material takeoffs. Manage projects and estimates through Stack CT.- Designed new company logo and website, developed new website design reducing overhead for hosting costs by leveraging open source tools. - Migrate email to new company domain in Google Workspace with Zero downtime. - Automate workflow processes using Zapier, Make.com, Airtable, Google Sheets, Glide, Softr, Notion. - Designed & developed company signatures for email (for nine employees)- Produced & edited company introduction video, leveraging AI for voice over, script, story editing. Canva for stock video, Scenery.video for editing. AI tools ElevenLabs, Claude.ai, ChatGPT, Perplexity.AI.

I provide professional photography services to businesses and individuals as well fine art prints of my unique personal work.

Delivering Happiness for Zoom Marketplace Developers- Gave high touch, first class service & support to 3rd-party Zoom App developers through empathetic written app review findings and 1:1 meetings with developers from around the world. (Yes I can still be friendly even when I stay up late 😊)- Successfully advocated for 3rd-party developers support with internal engineering/product/sdk teams with limited resources and competing technical priorities. - Created extensive SOP documentation around internal workflows and process in Coda.io Workspace- Researched and tested SaaS tools to support team and department needs. - Contributed testing results & feedback to engineering team for new internal admin tools & features- Participated in weekly steering calls with Security Review team to coordinate priorities and support the security team while fully meeting compliance obligations. - Researched and responded to challenging developer forum questions related to Zoom App Marketplace review process- Organized Lunch n' Learn sessions and presented talks on useful OBS video demo workflows for developer advocates- Supported Zoomtopia in person as a SME for the Zoom App Marketplace and App Review process answering questions and speaking with any customers who were currently developing with us or interested in starting to develop an app for the marketplace.

Customer-focused, solution-oriented infrastructure and technical design consultant with a results-driven approach to modern live streaming & cloud broadcast video. Excellent written and verbal communication skills. Relied on by colleagues as a client-facing technical SME.

Kindly Ops LLC acquired enlist.io in September 2019.

ChirpyHire helps HR staff accelerate candidate/applicant screening process with automated SMS screening. Candidates text a local number, respond to questions and stay warm while becoming more qualified. Can you go from interested candidate to scheduled interview in 60 seconds? You can with ChirpyHire!

Managed cloud infrastructure (DevOps) and consulting for regulated industries (Healthcare IT, Finance, Security).

FRANK was founded in Seattle, WA in 2011. As a founding partner I was responsible for primary photography, technical camera & lighting setups, file management and many many other tasks that arise within an agency on film and video productions including commercials, music videos, live music, and short films.

Developed vendor specific sales tool website showcasing Uvideo product. Site allowed 500+ sales people with a unique site that had their individual contact information but was otherwise identical across all sites. This allowed sales people to send prospects to the site while retaining any leads generated. Produced and edited various product videos for the Uviaus portfolio showcasing work done with the Uvideo product.

** Lead designer/developer for global website.** Led analysis, selection, and implementation of Web Content Management System (ExpressionEngine) for global website.** Developed plans and process for five regional business centers to adopt and implement Web Content Management System (ExpressionEngine) in three languages. ** Built regional website in Chinese language with ExpressioneEngine.** Guided various marketing teams around the world through their website development process and provided hands on instruction and support in both the technical and content development sides of the process. ** Co-authored company Web Style Guide.** Implemented metrics for internal and external websites.** Analyzed global internal knowledge management system, developed technology strategy for upgrade.** Developed customized internal community website, using Drupal, for a major account's globally distributed team.

Responsible for all external facing web properties of Wilson Learning Worldwide. Design, development, and maintenance of corporate website and internal intranet properties. Built and supported many localized profit center web properties around the world. Managed the content development timeline and translation of materials into local languages.

Freelance position to film and edit 30+ 'How To' instructional videos for the companies website/blog.

Custom software development with a focus on leveraging open-source software.