Ken P. Email & Phone Number

United States

Fort Wayne, Indiana, United States

Grandview, Washington, United States

- Hired on to manage and oversee IT department.- Developed and implemented a major network overhaul spanning three campus locations and a tangle of mismatched technologies. Optimized the network topology, consolidated redundant equipment, built new infrastructure, standardized network equipment, improved security, introduced monitoring and reporting solutions, and enabled cloud-based administration. Upgraded backbone equipment, wireless access points, cabling, switches, and routers.- Using Google Suite, managed users, groups, policies, permissions, email, storage etc.- Managed various databases, strategized cleanup, optimization, and ongoing maintenance.- Developed Python software to visualize database queries and generate spreadsheets.- Performed Help Desk related services, user support, and education.- Provided hardware repair for desktop, laptop, and mobile devices.- Administered and maintained backup solutions.- Gained experience managing IT personnel.- Developed documentation for IT-related services and procedures.

Prosser, Washington, United States

- Hired on as tech support doing customer service, PC repair, and virus removal.- Advanced to field work installing and maintaining CPE internet equipment for residential and business customers. Gained experience installing network equipment and cabling in a variety of environments. Configured and maintained basic networks.- Developed HTML/CSS/Javascript software that increased productivity, allowing technicians to quickly generate custom router configuration scripts.- Advanced to planning, building, and maintaining wireless backbone towers and equipment. Participated in router configurations, scripting, and automation.- Developed an intermediate understanding of networking principles, subnets, wireless spectrum planning, PTP and PTMP deployments, network security, monitoring, firewalls, routers, switches, DNS, DHCP, NTP, SNMP, VPNs, routing, and various vendors and applications.- Developed documentation for job-related duties and functions.

Union Gap, Washington, United States

- Hired on for graphic design, web development, and prepress.- Designed branding, business cards, posters, brochures, and postcards.- Developed websites in HTML, Javascript, CSS, PHP, SQL, and Flash.- Prepared and formatted digital designs for commercial printing.- Developed a good understanding of the commercial printing industry.