Strategic project communications for Data Center Migration and Modernization projectProject management including: corporate headquarters move - IT functions; software upgrade; and software implementations and integrations

Client work includes:Roger That - Strategic Planning, Marketing Strategy, Business Process DevelopmentCoraggio Group - Thought Leadership, Engagement Report, Strategic ReportKinderCare Education - Proposal Writing

- Manage projects across the organization including:o Business process development, documentation, and improvemento Education and marketing content development, production, publication, and management o Marketing initiatives across multiple channels- Work with stakeholders, subject matter experts, content team, subcontractors, executives, and others to drive projects to completion- Develop, produce, publish and manage content through a proprietary Software as a Service platform that serves as both intranet and Learning Management System (LMS) for clients- Manage subcontractor relationships from scope to deliverable

-Consulted with small business owners to develop smart communications strategies that balanced goals and resources to meet their needs-Worked closely with clients to develop a brand voice and vocabulary -Served as project manager on many projects coordinating designers, developers, photographers, and other professionals-Developed high quality content for websites, e-newsletters, blogs, sales letters, press releases, brochures, and more.

- Led the overhaul of key employee-facing communications including the Code of Ethics, Employee Handbook, Emergency Plan, and Policies and Procedures to make them more effective at communicating expectations while staying true to the brand- Conducted a thorough content audit of existing documentation to identify opportunities for improvement and simplification in line with the company's strategic goals - Work closely with subject matter experts and stakeholders in many departments- Wrote functional communications including quick guides, forms, surveys, reports, job descriptions, and more

- Wrote departmental employee handbook, emergency action plan, job descriptions, employee evaluations, program guide content, e-news updates, training materials and agendas for staff meetings, ongoing communications with members and parents, and contributed to grant proposals-Managed staff of up to 20 including hiring, initial and ongoing training, certification, and performance management-Increased per-quarter program revenues over 115%-Implemented quality programs through partnerships with American Red Cross, USA Swimming, and Arthritis Foundation-Maintained operations for two pools within budget and according to DHS guidelines

-Managed lifeguarding and instructor staff of up to 20 people-Developed aquatic department annual budget , and managed pool rental and usage contracts -Coordinated swim instruction program and other aquatics classes-Promoted to position in October 2007 from Lead Swim Instructor