Arup Bose Email & Phone Number

Ireland

Ireland

Deskvue Automation: Leading the automation efforts for Deskvue, a cutting-edge product at Blackbox, built on Flutter. Responsible for strategizing, planning, and executing automation testing to ensure a robust and reliable application.Dart Language Expertise: Gaining expertise in Dart language to create efficient and effective automation scripts. Ensuring.

Ireland

Little Island, County Cork, Ireland

• Handling Inbound calls. Answer customer queries – set up new accounts – close accounts –Service accounts from start to finish - Offers – engage and identify best products and services
• Achieve KPIs such as Quality and NPS on a monthly basis
• Identify and maximise opportunities to provide additional services to existing customers.
• Address all complaints of the customers and make sure that they are resolved in time and withinthe given guidelines
• Simplify all customer… Show more Handling Inbound calls. Answer customer queries – set up new accounts – close accounts –Service accounts from start to finish - Offers – engage and identify best products and services
• Simplify all customer interactions in order to meet the agreed standard levels of quality. Show less

Ireland

Dealing with Customers, Handling stocks. Ensuring discount and price change at the time of selling products. Sales assisting at tills, price match, shop soiled and handling returns.Tracking the logs for 990’s and 991 products.Experienced in dealing with customers inquires by online chat, email and phone calls.Experienced in a stock take.

Chennai Area, India

1) Lead the Quality assurance(QA) team in Defect and Process Managementfrom offshore (India). Involved in training the team members onapplication workflow.2) Involved in Test Execution for Backend services using postman and APIrest Assured.3) Implemented automation testing frameworks using Page Object Modelwith TestNG.4) Developed and maintained manual and.

London, United Kingdom

1) Involved in ERT (Environment Readiness Testing), EVT (Early VerificationTesting), UAT (User Acceptance Testing).2) Actively involved in creating automation test scripts and logging defectsduring test execution in UAT and regression.3) Reviewed product requirements, functional and design specifications todetermine and prepare automated test cases for.

Shollingnallur

1) Test Script Review to check the quality of scripts. Preparing and reviewing CTPS (Combined test planspecification) and EOTR (End of test report)2) Organising TRR Meeting and handling document assurance.3) TFIB admin and ALM admin activities. Responsible for any new request on TFIB XML for new projects, fields or any modification.

Bangalore

Training period

Master Of Science - Ms, Project Management, Honours

Activities and Societies: Volunteering on cultural nights and teaching mathematics Received an International Student Scholarship that.

Bachelor Of Engineering - Be, Electrical, Electronics And Communications Engineering, First

Activities and Societies: 1) President of Electronics Department. 2) Inter college Debate winner on youth festival. 3) Inter college.

Aisse And Aissce, Mathematics And Computer Science, First

Activities and Societies: 1) School captain of the year 2010. 2) Awarded as the Best Volunteer. 3) Inter-School Debate winner. 4) Twice.