David Huynh Email & Phone Number

Lexington, Sc, Us

Cyber Security SIEM Engineer (Splunk)

Remote, Us

Community Manager-Career Coaching and Consultations-Live Video Skills Training - Networking, IT Systems, Cloud, Cybersecurity-Resume Coaching-IT, Networking, Cloud, and Cybersecurity Coaching

Remote, Us

Cyberwox Academy Community Moderator-Coaching of Community Members on IT/Networking/Cloud/Cybersecurity

Wyomissing, Pa, Us

• Incident Response - Active and Dominant role in keeping the Bank Safe and Operational• Triage and Investigate Alerts from multiple different Case Management Platform Sources and Tools (ServiceNow, Splunk, Crowdstrike, ExtraHop, PhishER, Tenable, Palo Alto). Identify if alert is benign, suspicious, malicious, and if any Remediation Actions needed to be taken. – Alerts, Triage, Investigate, and Remediate. Complete on average 50 tickets/detections per day.• Security Engineering: Creating Alerts, Tuning Tools and Detections. Threat Hunting and Detection Engineering• Creating Documentation of Playbooks, Runbooks, and Procedures - Documentation• SIEMs, EDR/XDR, Firewalls, Phishing Analysis, Network Analysis, DLP, PCI DSS, and Asset reconciliation are tools and skills I execute/utilize for Investigation.🔍Malware Analysis🧠Threat Intelligence🛡Incident Response💾Digital Forensics🎣Phishing Analysis👓SIEMs - Splunk☁️Cloud Security🖥️Endpoint Detection and Response🔐Identity and Access Management (IAM)🐍Python - Scripting and Automation❗Vulnerability Management/Assessment⚠️Threat Hunting & Detection Engineering

Irvine, Ca, Us

- Led a team of IT support technicians in providing comprehensive technical assistance to end-users, ensuring timely resolution of hardware, software, and network issues.- Managed and maintained IT infrastructure, including servers, workstations, and network devices, to ensure optimal performance and availability.- Developed and implemented IT policies and procedures to enhance security and streamline support processes.- Coordinated with other departments to identify and address technology needs, contributing to the overall efficiency of the organization.- Conducted training sessions for staff on new software and hardware, improving overall IT literacy and self-sufficiency.- Performed regular system audits and updates to ensure compliance with industry standards and best practices.- Provided advanced troubleshooting and root cause analysis for complex technical issues, reducing downtime and increasing productivity.Key Accomplishments- Successfully led a project to migrate the company's data to a cloud-based solution, resulting in a 30% reduction in IT operating costs and increased data accessibility.- Improved first-call resolution rate by 20% through the development of a comprehensive knowledge base and enhanced training programs for support staff.- Implemented a ticketing system that reduced average response time by 25%, significantly improving user satisfaction and support efficiency.- Played a crucial role in a company-wide cybersecurity initiative that included upgrading firewalls, implementing multi-factor authentication, and conducting regular security training, resulting in a 50% decrease in security incidents.- Received the "Employee of the Year" award for exceptional performance, leadership, and contribution to the IT department's success.- Enhanced network stability and performance by redesigning the network architecture, leading to a 40% decrease in network-related issues and outages.

- Performed routine maintenance and repair on heating, ventilation, and air conditioning systems for residential and commercial clients.- Conducted diagnostic tests to identify HVAC system malfunctions and implemented effective repair solutions.- Assisted senior technicians in the installation and commissioning of new HVAC units and systems.- Conducted regular inspections of HVAC systems to ensure optimal performance and adherence to safety standards.- Maintained detailed records of maintenance and repair activities for client reference and compliance purposes.- Communicated effectively with clients to explain issues, repair processes, and preventive maintenance tips.- Adhered to all company policies, safety procedures, and industry standards while performing job duties.Accomplishments- Successfully completed over 50 HVAC system repairs within the first six months of employment, leading to increased customer satisfaction and repeat business.- Contributed to a 15% reduction in service call response times by streamlining diagnostic processes and improving tool management.- Achieved a perfect safety record with zero incidents or accidents during the tenure.- Received commendation from management for outstanding performance and dedication to continuous learning and skill development.- Played a key role in a project that upgraded HVAC systems in a 100-unit apartment complex, resulting in a 20% increase in energy efficiency.- Developed a comprehensive checklist for routine HVAC maintenance, which was adopted company-wide and led to a 10% decrease in system downtime.- Consistently received positive feedback from clients for professionalism, technical expertise, and courteous service.

Washington, Dc, Us

- Provided comprehensive legal support to military attorneys in the preparation and processing of legal documents, including court-martial cases, non-judicial punishments, and administrative separations.- Assisted in the research and analysis of legal issues, ensuring accurate and timely information for case preparation and decision-making.- Managed and maintained detailed case files, ensuring compliance with military regulations and confidentiality requirements.- Conducted interviews with witnesses and clients, gathering critical information to support legal proceedings.- Coordinated and scheduled legal proceedings, including court-martials, hearings, and client meetings.- Prepared and reviewed official correspondence, legal documents, and reports for accuracy and completeness.- Ensured adherence to military law and regulations, providing training and guidance to junior paralegals and other personnel.Key Accomplishments- Successfully managed over 100 court-martial cases, contributing to the fair and efficient administration of military justice.- Developed and implemented a standardized filing system that improved document retrieval time by 30%, enhancing overall office efficiency.- Recognized for outstanding performance and dedication, receiving multiple commendations and awards from commanding officers.- Played a key role in a high-profile legal case, conducting thorough research and evidence gathering that significantly impacted the case outcome.- Trained and mentored junior paralegals, leading to improved team performance and professional development.- Streamlined the legal document review process, reducing errors and processing time by 25%.- Assisted in the revision of legal protocols and procedures, resulting in enhanced compliance and operational effectiveness across the legal department.- Provided legal support during a major deployment, ensuring all legal matters were addressed promptly and effectively, contributing to mission success.