Director Customer Experience
Current
Sep 2016 - Present
AeroLeads people directory · profile
Noah Johansen Email & Phone Number
Transforming Customer Experiences | 15+Years of Experience | Contact Center Solutions Expert
at
NovelVox
LinkedIn matched
✓ Verified July 2026
3 data sources
Profile completeness 86%
Current company
Role
Transforming Customer Experiences | 15+Years of Experience | Contact Center Solutions Expert
Location
New York City Metropolitan Area, United States
Company size
Who is Noah Johansen? Overview
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Quick answer
Noah Johansen is listed as Transforming Customer Experiences | 15+Years of Experience | Contact Center Solutions Expert at NovelVox, a with 91 employees, based in New York City Metropolitan Area, United States. AeroLeads shows a matched LinkedIn profile for Noah Johansen.
Noah Johansen previously worked as Director Customer Experience at Novelvox and Engagement Manager at Deloitte. Noah Johansen holds Master Of Business Administration - Mba, Public Relations, Advertising, And Applied Communication from Northwestern University.
Company email context
Email format at NovelVox
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NovelVox
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Profile bio
About Noah Johansen
I'm a passionate Customer Experience (CX) leader with a proven track record of helping healthcare and credit union organizations deliver exceptional service. I specialize in implementing innovative contact center solutions like unified agent desktops, CTI connectors, ACD and CRM integrations, empowering agents to provide seamless and efficient interactions. I'm also a thought leader in the CX space, actively sharing insights and best practices to help organizations optimize their customer journeys. Connect with me to discuss how I can help your team achieve greater customer satisfaction!
Current workplace
Noah Johansen's current company
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Novelvox
6 roles
Noah Johansen work experience
A career timeline built from the work history available for this profile.
Engagement Manager
Key roles and responsibilities :-Conducting business reviews using CRM programs.-Building and maintaining profitable relationships with key customers.-Resolving customer complaints quickly and efficiently.-Meeting with managers in the organization to plan strategically.-Expanding the customer base by upselling and cross-selling.
Apr 2011 - Sep 2016
Customer Relationship Management Consultant
Involved in strategy and operational improvement as a consultant projects in information service, media and finance clients.
May 2010 - Apr 2011
Retention Marketing Manager
Execution of Recurring, Triggered and Transactional campaignsManaging Tracking team on User Reachability on different channels and Improving User Engagement
Apr 2008 - May 2010
Sales Marketing Manager
Create and implement successful sales and marketing strategies Excel at maximizing profits within limited budgetManage customer interaction and keeping staff informed and motivated.
Jan 2003 - Mar 2005
Marketing Intern
Sep 2003 - Dec 2003
Team & coworkers
Colleagues at NovelVox
Other employees you can reach at novelvox.com. View company contacts for 91 employees →
SS
Shashank Saxena
Colleague at NovelvoxNoida, Uttar Pradesh, India
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MA
Manish Anand
Colleague at NovelvoxDelhi, India
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KD
Kanika Dhingra
Colleague at NovelvoxFaridabad, Haryana, India
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RG
Rahul Gupta
Colleague at NovelvoxFaridabad, Haryana, India
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PP
Pramod Parashar
Colleague at NovelvoxFaridabad, Haryana, India
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AR
Akshat Rastogi
Colleague at NovelvoxGhaziabad, Uttar Pradesh, India
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AL
Akhil Lamba
Colleague at NovelvoxGurugram, Haryana, India
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PG
Priyal Goel
Colleague at NovelvoxIndia
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AT
Atul Tiwari
Colleague at NovelvoxMoradabad, Uttar Pradesh, India
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HN
Harsh Negi
Colleague at NovelvoxNew Delhi, Delhi, India
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Shashank Saxena
Colleague at NovelvoxNoida, Uttar Pradesh, India
View →
MA
Manish Anand
Colleague at NovelvoxDelhi, India
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KD
Kanika Dhingra
Colleague at NovelvoxFaridabad, Haryana, India
View →
RG
Rahul Gupta
Colleague at NovelvoxFaridabad, Haryana, India
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PP
Pramod Parashar
Colleague at NovelvoxFaridabad, Haryana, India
View →
AR
Akshat Rastogi
Colleague at NovelvoxGhaziabad, Uttar Pradesh, India
View →
AL
Akhil Lamba
Colleague at NovelvoxGurugram, Haryana, India
View →
PG
Priyal Goel
Colleague at NovelvoxIndia
View →
AT
Atul Tiwari
Colleague at NovelvoxMoradabad, Uttar Pradesh, India
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HN
Harsh Negi
Colleague at NovelvoxNew Delhi, Delhi, India
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3 education records
Noah Johansen education
Master Of Business Administration - Mba, Public Relations, Advertising, And Applied Communication
Bachelor Of Business Administration - Bba, Business Administration And Management, General
High School, Mathematics And Statistics
FAQ
Frequently asked questions about Noah Johansen
Quick answers generated from the profile data available on this page.
What company does Noah Johansen work for?
Noah Johansen works for NovelVox.
What is Noah Johansen's role at NovelVox?
Noah Johansen is listed as Transforming Customer Experiences | 15+Years of Experience | Contact Center Solutions Expert at NovelVox.
Where is Noah Johansen based?
Noah Johansen is based in New York City Metropolitan Area, United States while working with NovelVox.
What companies has Noah Johansen worked for?
Noah Johansen has worked for Novelvox, Deloitte, Zs, Caastle, and Schibsted.
Who are Noah Johansen's colleagues at NovelVox?
Noah Johansen's colleagues at NovelVox include Shashank Saxena, Manish Anand, Kanika Dhingra, Rahul Gupta, and Pramod Parashar.
How can I contact Noah Johansen?
You can use AeroLeads to view verified contact signals for Noah Johansen at NovelVox, including work email, phone, and LinkedIn data when available.
What schools did Noah Johansen attend?
Noah Johansen holds Master Of Business Administration - Mba, Public Relations, Advertising, And Applied Communication from Northwestern University.
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