Guiding six teams and orchestrating strategic partnerships with leading implementation and operations of products to deliver a curated set of domain-specific assets & capabilities- Built multidisciplinary engineering teams with peak size of 60 people in the areas of Tools, Application stacks, Infrastructure, DevOps, and Transformation- Coordinating stakeholders across Product Management, Strategy, Architecture, Database, Design and Hardware for creating & maintaining delivery framework - Supervising design, technical, quality assurance, and rollout discussions for strategic decision-making in product roadmap planning- Identifying, monitoring, reporting, and planning mitigation for risks and issues to ensure alignment to milestones in the roadmap- Managing sunsetting of legacy on-premise offerings- Creating governance policies, metrics & KPIs to measure impact & efficiency- Educating squads members in agile methodology and hybrid models- Driving continuous improvements in integration and deployment activities.

* Managing application development including design, development & troubleshooting; * Conducting gap analysis including validation of needs in conjunction with onsite & offsite teams. * Handling end-to-end application development from strategy to implementation involving requirement analysis, scheduling, tracking, system study, designing, testing, maintenance, documentation and troubleshooting * Skilled in managing various projects including scheduling & negotiation with clients for service level agreements / terms and balancing work distribution to meet project deliverable s & delivery as per quality & time norms * Expertise in analyzing information system needs, evaluating end-user requirements, designing customized solutions and handling troubleshooting * Proficient in managing stakeholders with the accountability of informing them on future scenarios, maintaining key relations with clients by acquiring feedback on critical issues and taking suitable actions to ensure positive experience

A global observatory and knowledge management platform for e-governance with repository of knowledge resources such as e-governance services, standards, best practices, government infrastructure, institutions, open data analytics, country studies and reports.

Skilled in managing various projects including scheduling & negotiation with clients for service level agreements / terms and balancing work distribution to meet project deliverable s & delivery as per quality & time normsProficient in managing stakeholders with the accountability of informing them on future scenarios, maintaining key relations with clients by acquiring feedback on critical issues and taking suitable actions to ensure positive experience.

NISG has its origins in the recommendations of the National Task Force on IT & Software Development. Forged as a public-private partnership, NISG offers the orientation & efficiency of the private sector combined with the accountability of the public sector. NISG is helping the Government of India & State Governments realize the national e-governance vision.As manager (consulting), my role & responsibilities were -1. Assess various advisory and best practices vis-a-vis our project and suggest road map for their implementation. 2. Identify target areas for process improvement, and propose mechanism/processes to bridge the gaps between target and current, and oversee implementation of business as per guidelines3. Monitor performance of system on various parameters such as issue resolution, Service Levels, contract compliance, project schedule, process adherence, impact assessment et al.

e-governance projects, contracts, services and architecture.

Problem Solving:* Aided knowledge management by creating a wiki for over 50 process flows of a major US Telecom operator, used at account level in Infosys to train 200+ employeeOperations:* Led a team of 5 people to maintain and enhance incentive management application for one of the largest luxury car maker (Fortune 20 company)* Led a team of 4 people to develop application for order routing and queue management of 40 people strong service desk team of a large US telecom operator (Fortune 10 company).* Designed and implemented a series of shell scripts to monitor data load jobs from Oracle DB to Teradata EDW for a major US Telecom operator (Fortune 10 company).