John A. Knox

John A. Knox Email and Phone Number

Now retiredI was a Global Operations Leader at HP @
John A. Knox's Location
Portland, Oregon, United States, United States
About John A. Knox

Results-oriented Global Operations Leader with cross-functional program, project, and people leadership in Operations, Information Technology, and Business Planning in the Americas, Europe, and Asia.Skilled end-to-end business process consultant with proven results in merger and acquisition integration.Excellent relationship development, customer service, and program leadership at all levels.Agile and influential leadership across diverse projects, multi-cultural teams, environments, and geographies.Goal: Drive change and lead and manage teams to optimize sales operations and enable industry leading sales growth at the best cost to serve.Specialties: High tech channel sales operations and transformation, mergers and acquisitions operational integration, business process architecture, process standardization and globalization

John A. Knox's Current Company Details
Career Break

Career Break

Now retiredI was a Global Operations Leader at HP
John A. Knox Work Experience Details
  • Career Break
    Retirement
    Career Break Feb 2020 - Present
    Retired in February of 2020. Enjoying retirement thoroughly!
  • Hp
    Global Program Manager In Global Sales Operations
    Hp Mar 2016 - Feb 2020
    Palo Alto, Ca, Us
    Drove the transition of HP’s Integrated Quoting environment to an updated platform based upon Oracle CPQ and Microsoft Dynamics. * Streamlined processes and created self-service quoting for sales reps and the HP indirect channel. Adoption is now global for direct and indirect routes-to-market.* Improvements delivered included: A 7% win-rate increase, margin improvement of 1%, a quote turn-around-time improvement of 59%, and a best-ever partner satisfaction increase year over year.* Managed the CPQ sub-tower in HP’s global SAP supply chain transformation project ensuring CPQ integrations to order management and supply chain towers transitioned without business interruption.
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  • Hp
    Global Channel Sales Operations Solution Manager And Architect
    Hp Jan 2012 - Feb 2016
    Palo Alto, Ca, Us
    Led key sub-programs under the global sales process transformation for HP.* Successfully transformed fragmented and sub-optimal deal registration, channel lead and pipeline management, and channel price/quotation programs toward consistent, simplified, and industry leading capabilities using SalesForce.com and Oracle CPQ.* Created long-range roadmap moving the Siebel-centric PRM solution to SalesForce.com driving release planning, program metrics base-lining and future measurement, and the end-to-end solution for foundational and prioritized value-added business capabilities.
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  • Hp
    Global Process Architect | Mergers And Acquisitions Integration Manager
    Hp Jun 2009 - Dec 2011
    Palo Alto, Ca, Us
    Governed and managed end-to-end business process architecture and management, three-year channel capability roadmap, channel operations policy, and Oracle vendor management. * Led evaluation of new business initiatives during incubation and developed investment roadmap.* Roadmap was the catalyst in receiving significant share of annual HP IT plan of record funding. Architectural governance resulted in greater cross-function alignment and success on critical projects.* Managed global team to rapidly integrate channel operations of acquisitions - 3COM, PALM, Stratavia, Fortify, and ArcSight. Efforts saved $1.2M in annual operations costs.
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  • Hp
    Global Pipeline Management Program Manager
    Hp Feb 2006 - May 2009
    Palo Alto, Ca, Us
    Managed project combining partner deal registration, lead management, special price requests, and pipeline management activities into one end-to-end process. * Benefit of $150M over 3 years via higher attach rates, win ratios, and sales velocity.* Managed vendor- Oracle next generation investment prioritization.* Led convergence and alignment of our channel regional help desk processes and metrics. This reduced operational costs and greater global support metric visibility.* Our partner pipeline investment was selected as an HP top-200 investment for FY09.* Managed APJ portal and pricing deployment. APJ considered this the smoothest deployment since the Compaq merger of 2002.
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  • Hp
    Partner Relationship Management Global Planning, Portfolio, And Vendor Manager
    Hp Jan 2005 - Jan 2006
    Palo Alto, Ca, Us
    Managed planning, portfolio management, and vendor next- generation investment prioritization.* Led planning and portfolio management to identify the highest return investments. * Managed vendor next-generation investment prioritization.* Saved HP millions not investing in low return and redundant projects across regions.
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  • Hp
    Global Operations Program Manager | Partner Relationship Management – Prm
    Hp Feb 2003 - Dec 2004
    Palo Alto, Ca, Us
    Led the requirements and process re-engineering of the global partner portal and profiling solution. * Directed business and IT experts toward a solution representing the best trade-offs of functionality within tight program constraints. * Saved $2M per year through asset globalization and retirement of legacy solutions.
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  • Hp
    Global It Manager | Partner Relationship Management- Prm
    Hp Jan 2000 - Jan 2003
    Palo Alto, Ca, Us
    Joint leader in the scoping and planning phase of the next generation PRM platform. * Managed solution based upon Siebel PRM resulting in global deployment in over 100 countries. * Led the global Closed Loop Marketing (CLM) solution by automating campaigns and measurement via a multi-touchpoint, multi-channel design. Generated $3M/mo. in 14 countries. Based upon Kana eMA saving $20M a year.
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  • Hp
    Asia Pacific Channel Communications Manager
    Hp Jan 1996 - Jan 1999
    Palo Alto, Ca, Us
    * Built a team to deliver electronic sales and marketing content and business transactions and services to partners throughout the region.* Led HP to be the first vendor with a multi-lingual, secure Web portal to partners in 14 countries.
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  • Hp
    Lead Business Analyst
    Hp Jul 1988 - Jun 1991
    Palo Alto, Ca, Us
    Lead business analyst on a global financial inventory system.* Led the design that tracked over $1B of inventory shipments in 1991 and continued to grow and be used until retired in 2003. Saved HP $580k/year in operational efficiencies.* Created a document warehouse to automate SGML document (a precursor to HTML publication). Saved HP $15k/year in printing costs.
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John A. Knox Education Details

  • University Of Minnesota - Carlson School Of Management
    University Of Minnesota - Carlson School Of Management
    Management Information Systems
  • University Of Wisconsin-Madison
    University Of Wisconsin-Madison
    Economics & Political Science

Frequently Asked Questions about John A. Knox

What company does John A. Knox work for?

John A. Knox works for Career Break

What is John A. Knox's role at the current company?

John A. Knox's current role is Now retiredI was a Global Operations Leader at HP.

What schools did John A. Knox attend?

John A. Knox attended University Of Minnesota - Carlson School Of Management, University Of Wisconsin-Madison.

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