Knut Andersen Email & Phone Number

Sydney, New South Wales, Australia

Sydney, Australia

Consulting on all aspects of workforce planning and rostering to large scale operations. Latest project delivered 20% increase in base revenue, complete redesign of demand and roster coverage for over 350 people and significant improvement in understanding of capacity requirements during period of intense growth.

Sydney, Australia

• General Manager for the largest and longest held civil aviation security contract in Australia at Sydney Airport with over 1,000 front line employees.
• Responsible for delivering the last line of defence in the mission "to stop terrorists" at Sydney Airport
• Lead a cross functional operational and support management team through the first 18 months of COVID-19
• With a reduction of up to 95% of passenger volume, developed an approach to demand planning and coverage that retained 80% of the workforce
• Personally project managed the peaceful implementation of redundancies with full buy in from senior leadership (internal and external), staff and unions
• Improved margin significantly despite reduction in revenue

Sydney, Australia

Delivered efficient and practical workforce planning solutions to implementation of a newly won security contract and enhanced labour planning methodology and delivery for existing contracts. These engagements directly lead to the subsequent AGM role in Certis.

Sydney, New South Wales, Australia

• Responsible for establishing and managing the new workforce planning team within the Customer Service Directorate (CSD).
• Sourced and selected candidates for a range of newly established positions
• Supported the existing team through the change and ensuring consistent service delivery despite the instability of re-structure
• Improved the relationship between workforce planning/rostering, CSD Directors/Managers and Union delegates
• Developed a pilot for demand driven and dynamic CSD staffing on station platforms using a multitude of new data sources and analytics

Sydney, Australia

• Responsible for all aspects of workforce planning with focus on the aviation business covering more than 1,300 staff in 24/7/365 security operations around Australia.
• Developed an entirely new predictive modelling approach to demand planning and staff allocation at Sydney Airport. This approach delivered improved security and service outcomes and significantly reduced cost/pax. This.
• Built trust and cooperation with challenging clients that enabled implementation of significant value add changes
• Build client specific mathematical optimisation model using the WhatsBest extension in Excel. This model was able to produce mathematically provable optimal shift coverage for any demand.
• Lead a team of 10 high powered individuals who delivered significant value in the rostering & planning functions, through their insights and analytics on workforce management trends.
• Managed the tight balance between operational requirement and contract efficiency to deliver the best value to our clients.

Sydney Area, Australia

Created and managed the company that through consulting services delivered great client value in all projects. Focus areas included operational planning and management, workforce planning and strategic supply chain improvements.Anderland people successful delivered major projects for iconic Australian companies: Woolworths, Coles, Qantas, Star Track, Myer.

Sydney, Australia

Examples of major successful projects:Myer - Supply Chain Strategy, responsible for analytical workMyer - Designed, built and implemented labour planning systemAPI - Supply Chain Strategy, network modelling API - Labour planning system implementationWattyl - Supply Chain Strategy, network analysis and designColes - Supply Chain Network design and modelling

Sydney, Australia

Responsible for the successful implementation of the labour planning discipline in all Woolworths DCs. As part of this project managed and worked hands-on on the design, development and implementation of a web based labour planning system. This system is still in use and considered a major competitive advantage for labour cost minimisation within the.

Successfully managed the largest car park operation in Australia (Sydney Airport) and later all Wilson Parking operations in Sydney CBD

Managed all aspects of Sydney Domestic Airport (T3) customer service, terminal facilities, retail outlets and associated services from the opening of the new terminal and through the Sydney Olympics

Drove the analytical work required to reduce overall Sydney Airport operating cost by over 20% over a two year period

Responsible for a range of Airport related analysis and development of improved processes in planning tasks.

Bsc, Mathematics, Major In Operations Research And Statistics, Sub Major In Computing

Activities and Societies: Member of School Board and Library Review Committee. Tutor for computing students

Art History, Philosophy And Logic