Kristina Zacharakis Email & Phone Number

Boston, Ma, Us

Boston, Massachusetts, United States

- Implement price increases to combat inflation and enhance profit from high units sold items across numerous Aramark S+E venues.- Produced a Financial Reconciliation process and template for Data Science to compare financial results to the DS information to ensure that data from POS systems is captured and is within an acceptable range before beginning to complete analysis.- Generate ad-hoc analyses to measure outcome of short-term strategies and collaborate with cross-functional teams to define insights and analytics required to measure success.

Boston, Massachusetts, United States

- Perform trend analysis, predictive analytics, and data mining to provide actionable insights to inform strategic and tactical decisions, as well as lead to improved customer experience and business results- Work in Data Science's Qlik Business Intelligence Platform to organize data and identify opportunities in large data sets as well as produce insightful post-event sales overviews- Create and present tracking, analysis, and results reporting of consumer-facing initiatives to support management decisions and strategy development

- Research and organize information about different sports nonprofits and athlete foundations.- Produce two Organizational Spotlights per month of sport nonprofits from research to publish on SPN’s website.- Build weekly social media calendars and posts leading up to Sports Philanthropy World Conference in June 2021.

Walpole, Ma

- Maintain the store’s clean and organized appearance.- Demonstrate excellent customer service skills and create relationships with customers.- Operate a register and handle cash and credit transactions.

Washington D.C. Metro Area

- Call and mail letters to current/potential donors and use Salesforce to track interest and donation amounts.- Research potential/current donors keep track of addresses and donation amounts on Excel, and input into Salesforce.- Manage important donor information, set up for meetings, and serve as an information source for each donor.

The George Washington University

- Manage and teach 30 Campus Assistants, along with a team of 10 other Leads, to keep the Reservations Team running efficiently and effectively, sharing ideas on how to resolve issues encountered during our shifts.- Deliver technological support to those in reserved spaces and answer questions professionally over email, phone, and in person.

Landover, Maryland

- Search database on Microsoft CRM website, in Excel, and in Archtics to organize and analyze data to generate and distribute 200+ potential leads to sales departments each day.- Identify new customer segments to enhance future revenue by increasing number of tickets sold and drive continual growth of the Commanders by conducting analytical research and building various fan profiles to increase fan satisfaction.- Discuss ways to enhance the Commanders’s website with sales representatives and create “how-to” templates for representatives so all information is put into the website in a cohesive manner.

Washington D.C. Metro Area

- Schedule and modify 30 reservation requests daily.- Assist with technology in spaces and answer questions related to bookings via email and phone.- Execute rounds of all 18 CSE Reservations spaces to ensure they are in order.- Coordinate with coworkers to share ideas on how to improve the work experience and resolve issues encountered throughout the week.

Master Of Science - Ms, Sport Management, 3.77

During my senior year at GW, I also started my first year of graduate school through the combined BBA/MS in Sport Management 4+1 program.

Bachelor Of Business Administration - Bba, Sport, Event, And Hospitality Management; Minor In History, 3.68; Magna Cum Laude

Activities and Societies: Pi Beta Phi Fraternity, GW Women in Business (GWWIB), GW Sports Business Association, Order of Omega (Greek.

Study Abroad, Business Administration And Management, General

I spent my Spring semester Junior year studying abroad at Bocconi, furthering my business studies in an international setting.