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Christopher Lin is a VP, Business Operations at Cue Health. He possess expertise in product management, product development, telecommunications, strategy, engineering and 17 more skills. He is proficient in French. Colleagues describe him as "I had the pleasure of reporting to Christopher Lin, the VP of Business Operations, from March 2023 to May 2024 in the Customer Support Department. Christopher is a visionary leader who shared the department's vision and implemented processes that were previously absent. Leveraging his extensive expertise in business operation consulting, he enhanced the team's project management skills. Christopher educated the department (Clinical Operations, Technical Support, Customer Service and Systems and Training Managers) on creating department budgets, identifying department gaps and established project review board meetings for all current and upcoming projects. He also introduced bi-weekly operations metric meetings to review all department metrics. His efforts were instrumental in fielding an outside call center in the Philippines, providing our customer service team with 24/7 coverage. He initiated weekly business review meetings and workforce management meetings to ensure communicated between the US and Philippine metrics were understood. Beyond his operational acumen, Christopher is incredibly approachable and genuinely cares for his team. He supported team-building events both virtually and in-person, fostering a strong sense of camaraderie. Christopher is a remarkable leader at the VP level, and his dedication to the team's success is truly inspiring. I would gladly work alongside him any day, as he embodies the heart of a leader and strives for everyone to win.", "When you look back on your life, there are certain professors, managers, and mentors that you'll remember forever because of their impact on your development. For me, Chris is one of those people. As a new consultant with many mistakes to make and much to learn, I had the opportunity to be paired up with Chris on one of the most important projects of the year. With extremely limited industry knowledge, I found it very difficult to contribute to team discussions and do much more than complete individual tasks given to me. Chris saw this and went out of his way to help me understand the big picture. On drives to the client and over team dinners, he helped me grasp concepts that I wouldn't have otherwise understood. This was vital in enabling me to contribute thoughtfully and even lead some client interactions. No criticism, no scolding, only great encouragement, patience, and support. On top of that, Chris also easily one of the sharpest people I've ever met. I consider myself extremely lucky to have met and worked with him.", and "I worked with Chris for over 8 years in a highly competitive environment. Our goal was to win business at Cisco systems where the company had no business success to that point. Chris was one of the key people in the company to effectively communicate with Cisco engineering in Italy and the US. Chris combined excellent interpersonal skills with his talent in engineering and deep optical science. His published papers on optical technologies proved to be a curtail part of our success over the next 8 year, going from a new unapproved supplier to a Cisco preferred supplier in both passive optics as well as optical amplifiers. Over the last 3 years Chris directed the R&D efforts for both passive optics and amplifier group in New York. I can recommend Chris without any reservation and know he will exceed any expectations placed upon him. His business development and project management skills are founded in a deep knowledge of the science behind tithe technology and understanding the customer’s expectations of the product."
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Vp, Business OperationsCue HealthWashington, Dc, Us -
Operations Strategy & Transformation LeaderFreelance Sep 2024 - PresentLeads engagements to define and build operational capabilities for manufacturers of complex productsIntegrated MES - Connected Worker: Define and build integrations across Camstar, Oracle PLM and EBS, Maximo, and in-house databases using Mendix as the engagement layer to enable users to automatically access system data thereby eliminating manual lookups, entry, and reviews to improve operator productivity and reduce errors in transactions and records.
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Vp, Business OperationsCue Health Jan 2022 - May 2024San Diego, California, UsOperations Strategy & Transformation: Quarterly strategy workshops, monthly project review board, weekly metrics; southeast Asia manufacturing site surveyCustomer Service & Technical Support: Codified inquiries & complaint handling, validated systems, stood-up Manila team for 80% per agent savingsCue Clinic Operations: Built team from scratch to deliver telehealth "test-to-treat," "kit-to-treat," and "Rx treatments" services using clinician, lab, and pharmacy partners; served as many as 2,000 patients per month Information & Operations Technology: Enterprise applications (CRM, ERP, MES, middleware, etc.), network infrastructure, end user applications and hardware, business intelligence, and data governance -
Director, Pharma Life ScienceStrategy&, Part Of The Pwc Network Jul 2018 - Jan 2022New York, Ny, UsLed engagement teams and provided guidance, domain expertise, and quality control. Built long-term relationships and developed target client accounts. Provided mentorship and training to develop staff.Combined a broad set of experiences with growth strategy, product strategy, product portfolio management, innovation, program management, product development, complexity management, operations stand-up and efficiency, and direct sourcing to help clients define and achieve their most pressing strategic and operational goals. -
Engagement Manager, Industrial ProductsStrategy&, Part Of The Pwc Network Jul 2014 - Jun 2018New York, Ny, UsLed consulting engagements with clients across engineering intensive industries including aerospace and defense, electronics, transportation, building products, energy storage, automotive, and industrial equipment. -
Expert Associate, InnovationBooz & Company. Sep 2010 - Jun 2014Innovation and product development focus including product strategy, disciplined project execution, configuration control, engineering process efficiency, organizational footprint, and intellectual property protectionEngagements with clients across industries including aerospace and defense, transportation, building products, energy storage, automotive, and industrial equipment -
ConsultantCl Consulting Jan 2010 - Sep 2010Engagements:• Technical strength and business alignment survey of a multi-national's patent portfolio• Optical design optimization for an imaging start-up• Marketing collateral for an on-line social fundraising and payments processing firm• Insight on optical communications on behalf of industry participants and investors• Haas@Work, SunPower: Business model identification for residential segment• Production readiness evaluation of a display start-up on behalf of a private equity firm
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Director, EngineeringOclaro May 2008 - Dec 2009San Jose, Ca, UsSole lead for development of switching and routing product lines generating $40M/yr. $5M/yr budget with 30-member team of functional and project managers, engineers, and technicians based in CA and Shanghai. Oversaw product lifecycle process. (San Jose, CA)Administered international portfolio of over 850 patents with additional $1M/yr budget. Coordinated patent prosecution, litigation, licensing, and infringement analysis. -
Director, Optical EngineeringAvanex Jan 2007 - May 2008UsOversaw optics, test & measurement, and reliability for regeneration products generating $75M/yr in revenue. $1.5M/yr budget, 11 engineers and technicians in NY. Interim-rotating manager for 25-member Shanghai team. (Horseheads, NY and Shanghai, China) -
Director, EngineeringAvanex Sep 2005 - Jan 2007UsSole lead for development of signal conditioning and network managed subsystems product lines generating $50M/yr. Managed $6M/yr budget and 40-member multidisciplinary team based in California and Shanghai. (Fremont, CA) -
ManagerAvanex Jan 2001 - Sep 2005Us• Project Manager: Intelligent Photonic Solutions (Fremont, CA, 2005)• Post-merger Integration: CTO Office (Nozay, France & San Donato, Italy: 2003-2004)• Product Development Manager (Fremont, CA: 2001-2003) -
Senior Optical EngineerAvanex Jan 2000 - Dec 2000UsSimulated optical phenomena in Matlab to develop, optimize, and troubleshoot designs.
Christopher Lin Skills
Christopher Lin Education Details
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University Of California, Berkeley, Haas School Of BusinessStrategy And Organizational Behavior -
Massachusetts Institute Of TechnologyElectrical Engineering -
Massachusetts Institute Of TechnologyDual Major: Electrical Engineering And Economics
Frequently Asked Questions about Christopher Lin
What company does Christopher Lin work for?
Christopher Lin works for Cue Health
What is Christopher Lin's role at the current company?
Christopher Lin's current role is VP, Business Operations.
What is Christopher Lin's email address?
Christopher Lin's email address is ch****@****pwc.com
What is Christopher Lin's direct phone number?
Christopher Lin's direct phone number is +121255*****
What schools did Christopher Lin attend?
Christopher Lin attended University Of California, Berkeley, Haas School Of Business, Massachusetts Institute Of Technology, Massachusetts Institute Of Technology.
What skills is Christopher Lin known for?
Christopher Lin has skills like Product Management, Product Development, Telecommunications, Strategy, Engineering, Project Management, Optics, Cross Functional Team Leadership, R&d, Management Consulting, Fiber Optic Technology, Innovation Management.
Who are Christopher Lin's colleagues?
Christopher Lin's colleagues are Roman Lovato, Alvaro Jimenez, Melarie Vieyra, Tracy Fuata, Toan Tran, Caitriona Bush, Salvador Laguna.
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