- Prepare, fulfill, and deliver Drizly App orders via company vehicle and noting adjustments for inventory management. Additionally, facilitated the transition to a courier service for customer orders. - Maintaining orderly opening and closing procedures which included clocking in/out, counting the cash register, putting the correct amount into the safe, restocking shelves, and conducting a walkthrough to familiarize myself with the store’s inventory. - Prioritizing excellent customer… Show more - Prepare, fulfill, and deliver Drizly App orders via company vehicle and noting adjustments for inventory management. Additionally, facilitated the transition to a courier service for customer orders. - Maintaining orderly opening and closing procedures which included clocking in/out, counting the cash register, putting the correct amount into the safe, restocking shelves, and conducting a walkthrough to familiarize myself with the store’s inventory. - Prioritizing excellent customer service with a greeting to show friendliness and providing assistance if necessary. After providing assistance, cashing the customer out, and managing sales via the store POS cash register system. Show less

- Trained and onboarded new members of the staff in order to familiarize them with company operating procedures, use of POS technology, alcohol serving protocol, and maintaining a clean workspace despite peak rushes. - Provided pleasant and attentive customer service to patrons which include sampling, answering questions about products, and serving the proper drink orders. - Operated relevant technological devices such as POS Cash Register System, 2 Amazon menu tablets, 5 television… Show more - Trained and onboarded new members of the staff in order to familiarize them with company operating procedures, use of POS technology, alcohol serving protocol, and maintaining a clean workspace despite peak rushes. - Provided pleasant and attentive customer service to patrons which include sampling, answering questions about products, and serving the proper drink orders. - Operated relevant technological devices such as POS Cash Register System, 2 Amazon menu tablets, 5 television systems, and managed speakers and musical streaming. - Oversaw logistics and interacted with external personnel for major events such as weekly Music Bingo game nights, Oktoberfest, Paint & Sip, Music & Brews, Anniversary Party, and numerous private events.- Managed opening and closing sanitization duties such as filling sanitizing sinks, cleaning bathrooms, wiping down tables, mopping, cleaning taps, and filling/emptying dishwashers as needed. Show less