- Created MicroStrategy dashboards identifying trends in Paid PMPM, Encounters per K, and Cost per Claim metrics resulting in improved root cause analysis and informed strategic initiatives- Streamlined client access to operational insights in interactive dashboard detailing top medical groups and services by specialty and region resulting in less reporting redundancies and increasing client satisfaction- Identified irregular length of stay and return to acute admissions by provider in skilled nursing facilities- Developed analysis to identify overuse of outlier payments by benchmarking providers and their peers

- Developed Power BI dashboards to present financial and utilization trends quarterly to C-suite executives- Assessed payor contracts bi-annually leading to the identification of $675K in low-paid claims resulting in claimssettlement and reeducation of billing practices- Examined procedure utilization data across region to identify operational outliers across region- Evaluated health outcomes to determine clinics’ strengths and areas of improvement in patient care- Developed reporting methodology to normalize commercial claims across disparate claim systems

- Created interactive Tableau dashboard that estimates the long-term physical and financial impact of injury by profession which lead to reevaluate safety protocols disproportionately affecting marginalized groups- Mapped diagnosis codes from ICD-9-CM to ICD-10-CM to create crosswalk when analyzing claims

- Audited patient records to ensure records match patient; corrected records to align with HIM standards- Analyzed physicians’ performances to improve operational efficiency by classifying deficiencies in Epic

• Trained employees and nursing team on how to navigate the electronic system, document imaging, and software• Applied project management principles to achieve quarterly tasks; lead team’s communication with offsite staff• Developed policies and procedures; ensured HIPAA and Joint Commission standards were followed in policies

• Created a healthy, vibrant floor environment where the community is respectful, students are engaged, and residents are involved• Developed events based on needs of students; incorporated faculty and campus resources for educational engagement and support• Cultivated and maintained positive, meaningful relationships with residents; connected residents to resources to succeed• Maintained resident and facility safety at all times; addressed emergencies and policy violations immediately and educationally• Counselled students in pinpointing goals and steps to achieve them; advised students on resources available • Budgeted for building-wide and campus-wide events; created semester plan to illustrate anticipated programs

• Performed accounts receivable collections, processed credit applications and accounts payable invoices, entered labor and journals entries, and addressed labor inconsistencies• Assisted with the conversion of data into a new software system, manipulated data through Excel, and reconciled customer files for accounts receivable and payable• Input gross profit report, cost of sales report, and trial balance for international company • Documented procedures for training purposes and aided new employee training• Assisted human resources by analyzing and correcting employee records, maintaining employee relations and empowerment, managing personnel files, and ensuring confidentiality of employees• Computed data for gross profit and cost of sales reports monthly to identify budget cuts and maximize revenues• Analyzed account receivable collections to evaluate late payments; revised trial balance of international company• Examined staff’s credit card statements to optimize spending; evaluated credit requests weekly to project financial risk