Jan Koczot Email & Phone Number

Mikolow, Pl

Gliwice, Woj. Śląskie, Polska

Katowice, Woj. Śląskie, Polska

As the Co-founder and Managing Partner at ClickChat, I am deeply involved in every aspect of running our business, which specializes in creating custom chatbot solutions for corporate clients. Together with my partner, I manage the entire company, ensuring that all operations run smoothly and effectively.My responsibilities include:• Overseeing all business operations, from strategy development to day-to-day management• Designing and developing chatbot content tailored to our clients' specific needs• Managing client relationships, from initial contact through to project completion and beyond• Collaborating with my partner on business development, marketing, and sales strategies• Handling all administrative, financial, and operational tasks required to grow our company• Continuously innovating and refining our services to meet the evolving demands of the market

• Pioneered the establishment of the QA process, defining standards and workflows as the sole QA in the company• Testing Salesforce implementations to ensure proper functionality of added features• Identifying and documenting bugs to streamline issue resolution• Writing detailed test scenarios to enhance testing accuracy and efficiency • Creating and maintaining clear and concise documentation for testing protocols and project processes

Katowice, Woj. Śląskie, Polska

As a junior QA Engineer, I am responsible for the following tasks:• Conducting manual tests to ensure the quality and functionality of software products.• Writing comprehensive reports documenting the results and findings from the tests conducted.• Identifying and reporting bugs and defects discovered during the testing process.• Actively involved in the learning process of Java and Selenide to enhance my skills in writing basic end-to-end automated tests.• Applying my knowledge of Java, Selenide, and the principles learned from my ISTQB certification to carry out my work effectively.In my role as a junior QA Engineer, I strive to contribute to the development of high-quality software by thoroughly testing and identifying any potential issues. I am dedicated to continuously improving my skills and staying updated with the latest industry practices to ensure the delivery of reliable and efficient software solutions.

Katowice, Woj. Śląskie, Polska

Onwelo is one of the fastest-growing technology companies in the Polish market, delivering modern IT solutions that shape the digital growth of organizations from many industries around the world. As a recruiter my responsibilites were: • Creating and publishing job ads in various portals• Network with potential hires through professional groups on social media • Collaborating with hiring managers to set qualification criteria for future employees• Screening resumes and job applications• Conducting initial phone screens to create shortlists of qualified candidates• Interviewing candidates for a wide range of roles (juniors, mids, seniors)• Catching up with candidates throughout the hiring process• Maintaining a database of potential candidates for future job openings

Katowice, Woj. Śląskie, Polska

As a Recruiting Specialist I learned how to advertise job vacancies and to screen, shortlist, and interview candidates. In this role, I learned how to prepare and publish job descriptions using social media and other platforms to identify suitable applicants. I was also analyzing the recruitment process and making recommendations for improvements or changes. For almost half year I was managing whole end-to-end recruiting process, including:• Reviewing resumes and interview applicants to determine if they are qualified for the position• Interviewing potential employees to determine if they would be a good fit for the organization’s culture and needs• Developing job descriptions and post job listings on websites such as pracuj.pl, students.pl, indeed.com or olx.pl• Coordinating with managers to set up interviews with prospective employees• Reviewing resumes, applications, and interview notes to determine candidate eligibility for positions

Katowice, Woj. Śląskie, Polska

As Customer Care Specialist I was assisting customers with technical problems when purchasing products and services on one of the biggest e-commerce platforms. • Responding to customer queries in a timely and accurate way, via phone, email or chat• Identifying customer needs and help customers use specific features• Updating internal databases with information about technical issues • Sharing feature requests and effective workarounds with team members• Following up with customers to ensure their technical issues are resolved

Tychy, Woj. Śląskie, Polska

My very first long-term job. During studies it was perfect to balance my day equally between work time and study time. I learned not only how to prepare bunch of classic cocktails and shots, but most importantly – how to manage conversation with all different types of people. However, weekends and nightshifts (as well as pandemic situation) were too difficult to successfully combine it with personal life.

Licencjat (Lic.), Resocjalizacja

Inżynier (Inż.), Computer Science