Kody Root Email & Phone Number

Dallas-Fort Worth Metroplex

Dallas, Texas, United States

-Educate potential clients about the Audi Brand-Demonstrate vehicle features-Take potential clients out for test drives-Discuss and negotiate pricing, monthly payments, and additional service packages-Close sales-Oversee the reconditioning process of sold vehicles that have not been completed through the store’s shop-Maintain positive client relationships via communication throughout vehicle ownership-Address any issues clients have after the close of the sale

Onalaska, Wisconsin, United States

-Manage the finance department at Honda, Toyota, and Chevrolet campuses within Dahl-Work alongside technicians and service advisors to diagnose mechanical issues in vehicles-Educate customers on the mechanical features/components of their vehicles-Work with various lending companies and banks to secure loans and fund deals-Develop a strong sales team capable of maximizing profits and enhancing guest experience-Train sales staff in negotiating and overcoming various customer objections-Navigate multi-state DMV tax laws and regulations-Aid the Service Department with extended warranty claim issues-Close sales-Sell Vehicle Service Contracts, Road Hazard Protection packages, and other protection services to guests-Proficient in Dealertrack, Reynolds & Reynolds, RouteOne, vAuto, and Microsoft Office software

San Jose, California, United States

-Work with various management teams to maximize efficiency between different departments to ensure strong interdepartmental communication and collaboration-Respond to customer inquiries and questions in a timely and efficient manner via distance communication resources-Discuss and analyze customer needs and desires through strong and intuitive customer service-Demonstrate vehicle features and components with customers to establish value in the Audi product line based on the customer’s needs and desires-Negotiate terms of sale-Work with banks and financial institutions on customers’ behalf to obtain loans-Navigate DMV and sales tax law-Facilitate the sale and shipment of motor vehicles throughout the United States-Work with the Service Department and technicians to diagnose mechanical issues-Utilize and communicate with third party companies to repair and recondition vehicles-Purchase vehicles from customers and run a dealership Buy Center

Bachelor Of Arts - Ba, Psychology

Bachelor Of Science - Bs, Civil Engineering

Associate Of Arts - Aa, Psychology

Emt Certification, Emergency Medical Technology/Technician (Emt Paramedic)

High School Diploma