• Develop architectural signage strategies that include designing one-of-a-kind and specialty initiatives to enhance user experiences and deliver results• Manage client relationships, projects and budgets while tracking and optimizing deliverables• Implemented project management software and created project and way-finding best practices/processes

• Provided Cicerone certified storytelling and service to customers daily• Was a part of the opening team of the brewpub—supporting process and resource setup

• Provided Cicerone certified storytelling and service to customers daily • Developed menu plans and processes to manage and distribute stock and inventory resources more efficiently• Planned and orchestrated events of various sizes to promote and elevate the 10 Barrel brand and customer experience

• Retain a vast and comprehensive knowledge of the menu while providing high-level food and beverage service befitting a five-star hotel and casino to a global customer base• Set up and serve guests, banquets or cocktail receptions while following guidelines of the Southern Nevada Health District

• Led and managed the opening of two restaurants, plus assisted in opening seven others—implementing processes, managing resources and growing team to over 25 individuals• Established training procedures and customer engagement best practices

• Drove and tracked sales to achieve daily/weekly/monthly goals while leading, organizing, and inspiring team to complete all tasks and reach individual goals including hosting sales clinics to help improve and train associates on selling techniques• Managed payroll and daily paperwork including time card adjustments, audit reports, monitoring, scheduling, and filing