Kody Miller Email & Phone Number

Greater Chicago Area

Vancouver, BC, CA

Minneapolis, MN, US

Organized and wrote schedules to execute company initiatives and maintain proper coverage resulting in decreased customer complaints and increased productivity.Plan and execute new company strategies and brand partnerships while managing multiple projects and rollouts at a time.Staff teams from recruitment, hiring, and onboarding phases of employees to.

Minneapolis, MN, US

Managed a team of 60 plus employees on service standards in order to drive loyalty, brand recognition, and customer retention.Resolved customer issues to ensure problems were resolved politely and policy is maintained while delivering positive outcomes for customers and company which resulted in loyalty metric increases of 6.8%.Implemented strategies to.

Minneapolis, MN, US

Managed a team to effectively plan merchandising and pricing workload including transitions, revisions, sales plans, sampling events, promotions, and new product launches/releases.Assessed employee performance to discover and close training gaps and ensured proper training and onboarding procedures were in place.Anticipated staffing levels, talent planned.

Minneapolis, MN, US

Coralville, Iowa, US

Efficiently performed clerical tasks including receiving customer calls, greeting customers upon arrival, and assisting with sales. Properly directed sales to their respective retail associates. Assisted with the handling of accounts payable. Handled and received payments from customers in person and over the phone.

Performed lifeguarding tasks including proper pool surveillance, chemical tests, first aid, and rescue training. Red Cross Lifeguarding Certified, First Aid Certified, CPR Certified, and Blood Borne Pathogens Certified.

Seattle, WA, US

Served beverages/food to customers in a polite, efficient, and friendly manner. Developed responsible cash handling skills and customer service skills through on the job and other various training exercises. Created a welcoming and enticing customer experience by treating each customer with importance, respect, and kindness.

Columbus, OH, US

Developed responsible cash handling skills through on the job training. Successfully adapted to changing loss prevention techniques. Engaged with customers to promote a calm and helpful shopping environment. Cooperated with managers in advertising promotions to drive traffic through our store.

Enterprise Leadership - Business Administration, Business

Education record