Owner of Wilcox Notary Services in Alabama.Alabama Notary at Large, commission expires 12/19/2027, bonded and insured for $50,000 E&O.General notary work, loan signing agent.

I help game developers identify bugs in their software (iOS and Android), provide suggestions on improvements, find misspellings, and identify other issues located throughout the development process of their games.

Salesforce administrator for Fortune 100 companies. First line support to resolve break - fix technical issues concerning our SaaS system in a timely manner. Worked directly with engineering team and product development. Demonstrated ability to present software to onboarding clients, introduced clients to the Support Team, and displayed how to submit ticket via email, dashboard, chat, and phone. Communicated to client using the aforementioned methods. Beginner familiarity with Conga Composer coding.

Technical support expert and claims agent for any electronic device covered under program. Sales in department, prior to promotion. First line resolution, involving critical thinking and expert understanding of the multiple devices. Anticipate the customer's needs, document thoroughly in company CRM, process claims, take payments, correct billing issues, educating customer. Later graded agents on QA standards. Reviewed agents calls and provided coaching if needed. This role wore many hats and required advanced organization, attention to detail, and coordination with peers and superiors.

Managed over 200 WISPs (wireless internet service providers). Duties consisted of troubleshooting customer's modems, personal devices, antenna issues, and service outages. Logged into company access-point equipment for diagnosis. Dispatched technician if needed. Also handed MDUs (multiple-dwelling units) for services such as Satellite tv, cable tv, and building internet issues. Experience with Ubiquiti, Mikrotik, and Cambium equipment.

Office duties, including but not limited to: inventory adjustment, auditing company property, Microsoft Office proficient, excellent communication skills. Works directly with Human Resources. Outlook email, warehouse inventory, and as-needed duties.

Build customer relations and assist with the selling of products, returns, and general inquiries over the phone.

ICD-10 familiar, shadow physician, charting, dictation, copy-forward necessary tests (X-ray, ct, mri), familiar with EHR, AHS- BLS certified 2 person CPR

Cold storage facility lead. Duties included receiving truck shipments, labeling pallets, scanning and data entry, and filing all units with USDA staff.

Assistant manager, lead sales associate, shipping receiving, stocking, scheduling, payroll, cashiering.