I like to discover and develop opportunities around digital transformation, that actually change the status quo, and modernise the way companies and individuals work. My expertise includes team leadership around document processing and digital adoption. Are you struggling with:• As a BPO or SSC, digitising inbound paper communication and email, classifying and extracting information?• Or, with onboarding new or existing employees so that they are using your IT Applications to their full potential?With ScaleHub we offer BPOs and SSCs a self-learning classification and data extraction solution that optimises your mailroom with improved automation rates and accuracy. The self-learning capabilities can be further enhanced by crowdsourcing. Our crowdsourcing option uses the crowd to train machines to process work even faster. We make sure the correct data is fed into your systems to initiate and enrich your processes. Apty is a leading Digital Adoption Platform (DAP) that gives on-screen guidance to employees as they carry out their tasks - in real-time. It works as a subtle overlay and can be applied to almost any software platform. So that means you can see how you are supposed to do a task without leaving the screen you’re in, watching time-consuming video tutorials or asking your colleague (who might be as clueless as you). The administrator, for example the learning & development specialist, or team manager, can easily input directions for common workflows (no coding required). If you want to learn more, feel free to send me a LinkedIn message or email (koen.beeuwsaert@dyanix.com).