Koen De Smet is a Projectmanager bij RefAssist at RefAssist. He possess expertise in energy, edi, sql, edifact, analysis and 19 more skills. Colleagues describe him as "I've worked with Koen in Porthus company since year 2007, and met him personaly in year 2009 when i came into Belgium to take over the knowledge and support skills about Utility and energy industry project. It was pleasure to work with him because he was always open and available to all my questions and therefore we could provide the best service to Porthus (later Descartes) customers, He is customer oriented, flexible, competent and responsible team member." and "Koen is very customer-oriented and proactive personality with a professional mindset. Although he prefers working in an organized and planned manner, he is able to switch to ad-hoc mode instantly, for instance during the handling of a major incident. As a Service Delivery Manager, it was a pleasure to be able to have the possibility to rely on someone such as Koen who keeps the customer’s interest on top of his list."