Michelle Koen Email & Phone Number

Cape Town, WC, ZA

City Of Cape Town, Western Cape, South Africa

Cape Town Area, South Africa

Cape Town Area, South Africa

Cape Town Area, South Africa

Linyanti, Northern Botswana

I ensured that all standards and service delivery across all the camps in the Linyanti Concession, were of the highest standards, as well as according to Company standards, at all times. I was also involved in the procurement of Softs & Décor and I ensured that the camp had all the necessary equipment required to function and operate efficiently on a daily.

Botswana

Based at Kings Pool Camp, Linyanti, Northern Botswana, I was part of the dynamic management team that successfully managed the day-to-day operations of this Premier 20-bedded Luxury Camp. Overseeing the Housekeeping Department as well as Guest Relations, and from July 2014, I was also the Service Coordinator for Kings Pool - in essence performing a dual.

Hermanus, South Africa

Development and growth of the Just Pure brand on a national basis with the Proprietor/Owner. Responsible for the implementing of a marketing mix including communication, promotions, advertising, public relations, consumer awareness and education. Continuous initiation of new strategies, marketing and product concepts, and identifying of new partners that.

Eastern Cape, South Africa

As the General Manager, I was managing a compliment of 15 staff, overseeing all operations within the establishment, and the smooth running of the LodgeTogether with the Owner, I was involved in the setting of room rates, the establishment of budgets, and the allocation of funds to departments.I dealt directly with all FIT, STO and Group reservation.

Eastern Cape

As Assistant General Manager, I was responsible for overseeing the Food and Beverage department of the LodgeI was also responsible for overseeing and assisting with all other areas and departments of the Lodge, working Duty Management shifts including the running of breakfast, lunch and dinner service, dealing with all guest requests as well as all admin.

Cape Town Area, South Africa

As Travel Consultant specializing in South Africa, Namibia, Botswana, Mozambique, Zimbabwe and Zambia, with knowledge of East Africa, I was building of tailor-made self-drive itineraries and guided packaged tours for independent travelers and groups.I was responsible for the booking of accommodation across Southern and East Africa, the booking of all day.

Short Course In Strategic Business Management

International Advanced Diploma In Hospitality Training, Hospitality Management

Education record