Koen Willekens

Koen Willekens Email and Phone Number

Zaakvoerder @ Vanden Borre Kitchen Wetteren
Ghent, BE
Koen Willekens's Location
Ghent, Flemish Region, Belgium, Belgium
Koen Willekens's Contact Details

Koen Willekens work email

Koen Willekens personal email

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About Koen Willekens

Experienced Customer Success Manager with a history of working in the information technology and financial industry. Skilled in Account Management, Customer Success, Accounting, Banking, and Sales. Growing every day as a Teamlead @ Officient

Koen Willekens's Current Company Details
Vanden Borre Kitchen Wetteren

Vanden Borre Kitchen Wetteren

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Zaakvoerder
Ghent, BE
Website:
vandenborrekitchen.be
Employees:
62
Koen Willekens Work Experience Details
  • Vanden Borre Kitchen Wetteren
    Zaakvoerder
    Vanden Borre Kitchen Wetteren
    Ghent, Be
    View
  • Vanden Borre Kitchen Wetteren
    Zaakvoerder
    Vanden Borre Kitchen Wetteren Jun 2022 - Present
    Wetteren, Flemish Region, Belgium
    View
  • Officient.Io
    Senior Project Manager
    Officient.Io Jun 2021 - Jun 2022
    Ghent, Flemish Region, Belgium
    Started two new projects at Officient for customer success: figuring out a new onboarding approach for bigger clients in Belgium and helping with the going live of the Dutch clients on Exact Online HR, the name for Officient within Exact Netherlands.
    View
  • Officient
    Customer Success Lead
    Officient Mar 2018 - May 2021
    Ghent, Belgium
    Build the Customer Success framework for Officient: the support structure, client and partner onboarding and follow up. As part of the management team, I follow up the CS metrics (support CSAT, NPS, churn) and coach and help the team to do better onboardings, chat support, client meetings, webinars, etc.
    View
  • Silverfin
    Customer Success Manager
    Silverfin Jul 2016 - Mar 2018
    Ghent, Belgium
    - Account management of Accountancy firms- Deep knowledge of the Silverfin platform- Follow-up customer satisfaction (NPS)- Implementation CRM system
    View
  • Fsma
    Assistant In Supervision Pension Funds
    Fsma Oct 2013 - Jul 2016
    Brussels, Belgium
    First line supervision of pension funds.- Screening of annual accounts of pension funds- Analysing the sponsor companies- Screening of the investment data supplied by the funds
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  • Bnp Paribas Fortis
    Commercial Consultant
    Bnp Paribas Fortis Aug 2010 - Sep 2013
    Lommel, Belgium
    Sales of banking and insurance products.
    View
  • Slimmebeleggers.Com
    Owner
    Slimmebeleggers.Com Sep 2008 - May 2010
    Website about investing. Started as a hobby, grown to a small business. Sold in 2010.

Koen Willekens Skills

Silverfin Customer Success Customer Relationship Management Customer Service Clientsuccess Banking Investments Retail Banking Sales Wordpress Accounting English Microsoft Word Microsoft Excel Seo Basics Salesmachine.io Nps Intercom

Koen Willekens Education Details

  • Antwerp Management School
    Antwerp Management School
    Start2Lead
    View
  • Hub-Ehsal
    Hub-Ehsal
    Business Administration And Management, General
  • Khleuven
    Khleuven
    Business Management: Accountancy-Fiscal Studies
  • Wico Campus Salvator
    Wico Campus Salvator
    Economics- Languages

Frequently Asked Questions about Koen Willekens

What company does Koen Willekens work for?

Koen Willekens works for Vanden Borre Kitchen Wetteren

What is Koen Willekens's role at the current company?

Koen Willekens's current role is Zaakvoerder.

What is Koen Willekens's email address?

Koen Willekens's email address is ko****@****ail.com

What is Koen Willekens's direct phone number?

Koen Willekens's direct phone number is +32935*****

What schools did Koen Willekens attend?

Koen Willekens attended Antwerp Management School, Hub-Ehsal, Khleuven, Wico Campus Salvator.

What are some of Koen Willekens's interests?

Koen Willekens has interest in Children, Cooking, Gardening, Politics, Investing, Banking, New Technologies.

What skills is Koen Willekens known for?

Koen Willekens has skills like Silverfin, Customer Success, Customer Relationship Management, Customer Service, Clientsuccess, Banking, Investments, Retail Banking, Sales, Wordpress, Accounting, English.

Who are Koen Willekens's colleagues?

Koen Willekens's colleagues are Recep Caliskan, Thibaut Fabri, Sandy Verschelde, Christophe Wathelet, Frederik Van Hese, Goanni Verhamme, Tom Heylen.

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