Member of the OpenText Senior Leadership TeamThe Global Customer Management Team consists of over 100+ team members and over 70,000+ accounts. My team sells new business, handles contract renewals and day-to-day customer interaction. The team provides a cross-functional resource for partners/clients to help increase customer satisfaction while creating a win/win environment.My Channels organization handles Resellers, Strategic Technology Partners and collaborative white label entities.This role also includes a M&A function - leveraging my skill set in the evaluation of potential organizations that fit in the OpenText portfolio.Our focus is to: "Turn our customers into Partners by impacting their day-to-day needs and requirements."

The North American customer management team consists of 80+ team members in the United States and Manila which manage 40,000+ accounts. My team sells new business, handles contract renewals and day-to-day customer interaction. The organization has doubled its performance in four consecutive years and continues to expand across industry, size/scope and product. The team provides a cross-functional resource for partners/clients to help increase customer satisfaction while creating a win/win environment.The Inside sales portion of my business has 11 team members focused on selling enablement solutions based on e-commerce requirements. This new development team focuses on companies 500M and below.My Channels organization handles Resellers, Strategic Technology Partners and collaborative white label entities.The Mid-Market Team sells Enterprise level solutions to companies 1B and below with a major focus on cloud based solutions.This role also includes a M&A function - leveraging my skill set in the evaluation of potential organizations that fit in the OpenText portfolio. Our focus is to: "Turn our customers into Partners by impacting their day-to-day needs and requirements."

The North American customer management team consists of 70+ team members in the United States and Manila which manage 40,000+ accounts. My team sells new business, handles contract renewals and day-to-day customer interaction. The organization has doubled its performance in four consecutive years and continues to expand across industry, size/scope and product.The team provides a cross-functional resource for partners/clients to help increase customer satisfaction while creating a win/win environment.Our focus is to: "Turn our customers into Partners by impacting their day-to-day needs and requirements."

The North American customer management team consists of 55 team members in the United States and Manila which manage 30,000+ accounts. My team sells new business, handles contract renewals and day-to-day customer interaction. The organization has doubled its performance in three consecutive years and continues to grow.

The North American customer management team consists of 17 team members which manage 2000 accounts, representing 200 Million dollars in annual revenue. My team sells new business, handles contract renewals and day-to-day customer interaction.

Mid Market Sales: The team focuses on selling out-sourced and software integration solutions to companies 1 Billion dollars and below.

Ran a team of 15 Telesales agents that sold over 30 products to clients and prospects of all sizes. The team focused on 4 main industries: Manufacturing, Automotive, High-Tech and Retail.

Sold Enterprise Software and Managed Services