Don Koestler Email & Phone Number

Philadelphia, Pennsylvania, United States

Newtown, Pennsylvania, United States

Mortgage Service IndustryTeam lead and manager of multiple pre-foreclosure portfolios. Manage 250-500 vacant pre-foreclosure/FTV (first time vacancy) properties at a given time. Ensure property vacancy, initial securing, conveyance bid submissions, cost estimate creation (RepairBASE), and on-going protection and emergency services for abandoned pre-foreclosure properties. Expert on HUD, VA, Fannie Mae, Ginnie Mae, Freddie Mac, and conventional guidelines.

Newtown

Initial securing and conveyance bids submission for one of our client portfolios. Manage vendors and handle cross department communication to client. Manage 50-70 vacant pre-foreclosure properties at a given time.

Philadelphia

• Assist with monitoring and support of servers, applications, and networking appliances. • Assisted with migration of legacy systems to cloud based/Microsoft products.• Respond to Help Desk issues, attempt to resolve problems on the first response. For more difficult problems, gather information and escalate to the network specialist. • Configure and deploy new equipment to end users, reconfigure existing equipment and manage ongoing hoc installations for users. • Maintain availability, stability, and security of servers, VM’s, and end user PC’s.

Newtown

• Trained new employees to proper procedures • Handled customer complaints and requests • Worked during high-pressure hours • Stayed late and worked overtime when requested

Richboro, Pennsylvania, United States

• Provided feedback and coaching to employees who need improvement in their performance.• Ensured compliance of fellow workers with company, state, and local standards.• Conducted training sessions on food preparation, hygiene, customer service, and other topics