Derek Koh Email & Phone Number

Singapore

Singapore

Singapore

/Presales Consultant/▪ Showcased possible solutions to various prospects (manufacturing, pharmaceutical, financial, insurance industries) using pre-built demo sets and existing customer examples.▪ Demonstrated ability to understand prospects’ pain points during initial meetings and presented corresponding demos to address main concerns.▪ Customized POCs from scratch based on templates from prospects with quick turnaround time▪ Developed and presented POCs with robust storyboards in both English and Chinese language for prospects in SENA region (Singapore, China, Thailand etc.)▪ Always secured technical wins and all POCs developed reached final evaluation stage.▪ Responsible for defining technical requirements and recommending appropriate technical solution that supports the achievement of sales goals.▪ Collaborated with global SIs to engage regional customers by providing professional advice on software knowledge coupled with SIs’ functional expertise to sell an integrated solution./Technical Consultant/▪ Implemented 3 projects with customers from manufacturing, insurance, and chemical industries.▪ Responsible for requirements gathering, end-to-end process workflow improvement, implementation, user testing and training.▪ Analyzed existing solutions and implemented design improvements to improve user experience.▪ Delivered in both Hybrid Waterfall & Agile methodology by working closely with customers through multiple iterations to deliver a satisfactory solution.▪ Worked within tight timelines and negotiated professionally with customers on timeline changes due to change requests.▪ Built and maintained good rapport with customers throughout and after the project to encourage the smooth adoption of new solution, proper change management and promoted enhancement packages.▪ Provided Level 3 technical support timely to existing clients in resolving issues/bugs within SLA.

Singapore

Highest Distinction (First Class Honours)Two-time Dean's List in AY2014/15, AY2015/16

Singapore

▪ Assigned with high responsibility to develop smart active cooling system prototype within 1 month for project evaluation by investors.▪ Exposed to software skills (e.g. Arduino IDE coding), electronics and electrical hardware skills.▪ Proposed alternative components to reduce cooling system power consumption by 40% after running test plans systematically to highlight best components usage.▪ Accomplished schematic design of cooling system using EAGLE within 3 weeks.▪ Gained engineering experience by participating in business aspect of engineering from engagement and evaluation of 3 private vendors’ quotations for production process.▪ Acknowledged by corporate project supervisor for outstanding performance with a testimonial.