- Gather and define business requirements with stakeholders.- Ensure solutions meet business needs and requirements.- Support squad team towards results within time constraints in collaboration with Business Owners, Users, Product Owners and IT Development Leads.- Support daily stand-ups, sprint planning, sprint reviews and sprint retrospective meetings.- Support functions in conducting change impact analysis to assess the potential implications of the proposed solutions.- Liaise with Business Owners to ensure solutions are aligned with overall objectives of the initiative.- Support relevant teams in the operationalization of new processes within each function.- Support data collection and analysis during solution implementation.- Project management and support on the release planning.- Perform user acceptance testing.- Support BRT during deployment and sanity test of the product (web and apps). - Monitor deliverables performance and ensure timely completion of projects.

- Working as a project owner to deliver the new enhancements on the project.- Collaborate with stakeholders on requirements gathering, change request prioritization and solutions for business. - End-to-end project involvement from coordinating with business on requirements, writing user stories, preparing test plans, writing test cases and performing user acceptance testing and BRT.- Agile framework project, working with designers and technical teams as a team to deliver the final project. - Assist as content author to build, create marketing pages and update app content through Adobe Experience Manager (AEM).- Lead and drive on the project release deployment- Support BRT during deployment and sanity test of the product (web and apps). - Engage with various teams to support production incidents.- Conduct statistics on platforms & device compatibility.

- Core team member of Singtel's largest organization-wide digital transformation project.- Cooperate with stakeholders on requirements gathering, change request prioritization and solutions for business. - Create the user stories, prepare test plans, create test cases of the project. - Perform user acceptance testing and BRT. - Agile framework project, working with designers and technical teams as a team to deliver the final project. - Support BRT and sanity testing during deployment.- Monitor deliverables and ensure timely completion of the project.

- Design banners, brochure and mobile apps user interface by using Adobe Photoshop and Illustrator. - Develop, design and maintain the company website with HTML and CSS by using Microsoft Web Expression and Adobe Photoshop. - Update and maintain the company mobile apps weekly.

- Develop software by using Java, HTML, Javascripts and Database.- Design the logo, button and graphics for the software.- Perform the SIT and UAT of the software.- Research and share the findings of the research topic monthly.