Koi-Ko Withers Email & Phone Number

Nottingham, England, United Kingdom

I work on the service desk as 1st and 2nd line response to a wide range of IT issues within agreed time frame. Ensuring a high level of communication over chat, calls and in person.Using a service desk ticketing system to respond, solve and record solutions creating a knowledge base for the whole team.Solving issues with account (Google & Microsoft), software covering a wide range from office packages, Adobe creative cloud and warehouse wms (Invar), covering hardware from warehouse Zebra, laptops, tablets and Google meet kits.Also keep a mind set for continuous improvement. Keeping a close eye on stock levels for hardware and being proactive on orders needed for the company.Being mainly based in the warehouse areas within Games Workshop to ensure the operation is kept running while giving remote service to the wider aspect of the company.

Nottingham, England, United Kingdom

As the Assistant Control Room Manager, I am responsible for coordinating and overseeing work assignments throughout the SSC, with a focus on achieving KPIs and meeting targets. Additionally, I am tasked with monitoring automation system and ensuring exceptional customer service within the SSC. I play a crucial role in documenting and escalating any issues affecting the facility until they are resolved, while also making vital decisions to maintain warehouse efficiency and ensure all departments remain informed.Effective communication is a fundamental aspect of this position, involving radio communication with engineers, phone calls to team leaders, and addressing email inquiries. In addition to communication, we perform daily checks, conduct investigations, and analyze data to improve warehouse operations. Furthermore, our role involves managing various projects, such as identifying and enhancing warehouse departments, which can range from making minor report adjustments and updating HDI Guides to implementing new operations like e-commerce and hardware managerment.

Nottingham, United Kingdom

After my stint with the agency, I took on a Boots contract for order picking. Joining the Boots team expanded my role to encompass additional responsibilities. In my capacity as a housekeeper, I am tasked with maintaining the cleanliness and orderliness of the warehouse and its surroundings, all while adhering to stringent health and safety standards. This includes promptly addressing any instances of damaged or misplaced stock and attending to spillages as soon as they come to my attention.Subsequently, I transitioned into the role of a checker, and I quickly adapted to its requirements. As a checker, my responsibilities involve utilizing clearing stations to verify the accuracy of picked products and ensure they are free from damage before being dispatched. Furthermore, I meticulously inspect storage totes to ensure stock counts match the data recorded in the system.

Nottingham, Nottinghamshire, United Kingdom

Castle Donington

I meticulously packed customer orders and readied them for either in-store pickup or direct delivery to their homes. Given that I was the final point of contact with the items before they reached the customers, I took great care to ensure their accuracy and integrity. I made certain that the items were correct, free from any damage, and prepared in a manner that I personally would appreciate as a customer.

It Support Engineer Bootcamp, Information Technology

Currently, I have made the decision to upskill yourself in the field of IT. I already possess a strong fundamental understanding, which.

Ba Illustration, Illustration, 2.1

Being a direct entry student, I entered my degree directly into the second year. During this time, I have demonstrated my ability.

Fda Multimedia, Graphic Design And Multimedia, Commendation

My foundation degree in multimedia equipped me with a broad skill set that included graphic design, illustration, web design, video.

Interactive Media, Interactive Media, Merit

My college course in media provided a starting point that eventually led me to multimedia and, illustration. My interest in both art.