Koit-Romet Rahupõld Email & Phone Number

Tallinn, Harjumaa, Estonia

Tallinn, Harjumaa, Estonia

Scoro is the most comprehensive business management solution for creative and professional services. It helps to streamline work and eliminate routine tasks to ensure a business runs as smoothly and efficiently as possible – from sales right through to billing.––––- helping our new customers successfully implement Scoro – this involves getting a deep understanding of their business processes, discovering areas for improvement, and introducing new, smarter ways for everyday workflows- organizing and carrying out customer training for businessesusing the power of teaching and technology to make sure our customers use Scoro to their maximum benefit- partner with customers to help them navigate change management and drive adoption of Scoro as a new way of working within their business- taking part in the constant improvement of our customer journey, and giving feedback about our onboarding processes to further drive efficiency and workflow improvements

Tallinn

• Develop a strong and trusting relationship with business end-users• Understand local practices and help harmonize and implement booking processes• Know internal systems very well to identify discrepancies & gaps while deploying• Manage arbitrations with business units & process owners• Communicate to a broad network of agencies• Help prepare training and communication releases

Tallinn, Harjumaa, Estonia

• Confirmed customer orders by checking compliance, allocation, container and transport availability and contract validity as a booking officer. Resolved issues with missing or invalid information and verified necessary data between departments.• Provided key inputs to stakeholders for several intra-company development projects for automated booking systems and was involved as a tester, development support agent, trainer and key-user. Compiled, coordinated and conducted several trainings for said systems in Estonia and remotely for other agencies globally.

Tallinn, Harjumaa, Estonia

Confirmed customer orders by checking compliance, allocation, container and transport availability and contract validity as a booking officer. Resolved issues with missing or invalid information and verified necessary data between departments.Trained and mentored several new hires.

Tartu

Provided a pleasant experience for patrons on site in the restaurant and on various events at different locations outside. My area of responsibility involved:planning and transportation of necessary inventory - from cutlery to tents and furnituremanaging event preparations from catering’s perspectivedelivering excellent service to the guests alone as well as a part of a team.