Koketso Mothibi Email and Phone Number

My main responsibilities as Admin Clerk assistant intern are to calls and emails re direct to the right people, perform data entry and filing tasks,receive, record and distribute packages, operate printers, scanners, prepare meetings and agendas and make travel arrangements, handle traveling arrangements, incoming and outgoing office correspondence.Exams Admin Clerk and Technical Support District Department of Education - Kimberley, Northern CapeAugust 2022 to Present• Exams system Administrator(SASMS SYSYTEM)• Technical support for Exams office• Answer calls and re direct calls to relevant People• Welcome clients and get to help them with what they need• Capture Data• Make calls to get information about information needed to complete tasks• Work with emails• Print and scan• Filing• Help with work schedule• Work with big data• Make sure right things get to be delivered on time• Work on Microsoft (excel, word, PowerPoint etc)

ICT Technical Support Tier 1Provincial Department of Education - Kimberley, Northern CapeMay 2021 to April 2022• Worked as first line IT support• Answer calls and re direct them to relevant people if necessary• Welcome incoming users and help them• Help users over the phone• Escalate when I can't handle• Will assign technicians with work since we'll I was on the help desk most of my time• Know a bit of JavaScript, HTML and PHP• Go on the field sometimes/user’s offices to troubleshoot or fix• Know a bit of Oracle database and SQL databasePROJECT MANAGEMENT (Passed with distinction)• Help with documentation on project management• Help with a rough draft on projects, engage with clients understand what they need, draft, document,after test then help in presenting the final product• Knowledge of Agile project management, project tools and systems• And project report writings Will help with:• Router configuration and connection• Connect users to printers• Software and hardware troubleshoot• Install new software• Windows 10• Prep new laptops and backup data• Emails• Virtual meeting (Skype, Google meet and other's)• Report writings