Kolade Olusola Email and Phone Number

• Achievement: Generated unique and actionable business insights through rigorous data analysis, significantly enhancing strategic decision-making and organizational understanding of market dynamics and customer behaviors. These insights have directly contributed to the development of targeted strategies, innovation in product offerings, and improvements in operational efficiencies, thereby fostering sustained growth and competitive advantage for the organization.• Successfully managed a critical business escalation, ensuring alignment across stakeholders during shifts in business direction. Collaborated cross-functionally to implement and communicate a pivot, garnering team support and mitigating negative impacts on key performance indicators.• Developed automation scripts for reporting tasks, resulting in a 60% time reduction. This strategic use of technology reallocated resources to focus on higher-value activities like data analysis and interpretation.• Utilized data insights to create targeted marketing campaigns, resulting in increased user engagement and higher conversion and retention rates. Collaborated with the product marketing team to implement data-driven enhancements, leading to a significant 20% reduction in user drop-off rates.• Consistently generated comprehensive performance reports on a weekly, monthly, and ad-hoc basis covering all product verticals. Expertly interpreted numerical data to accurately reflect the true performance of products within the organization.Coordinate E-Biz products onboarding and after sales saupport/operations

Report Generation: Creating comprehensive reports based on analyzed MIS.MIS Analysis: Conducting in-depth analysis of MIS to identify trends, patterns, and insights.MIS Delivery: Ensuring timely and accurate delivery of sorted MIS and reports.Ongoing MIS Processing: Continuously managing and processing MIS to maintain MIS integrity and availability.Product Onboarding: Coordinating the introduction and integration of new E-Biz products.After-Sales Support: Providing ongoing assistance and troubleshooting for E-Biz products.Operations Management: Overseeing the day-to-day operations and performance of E-Biz products.

Branch Operations SpecialistVersatile Experience in Branch Operations:Managed a wide range of branch operational tasks, including basic tellering functions, fund transfers, posting of inward and outward cheques, NIP transfers, and booking of fixed deposits and matching deposits.Demonstrated a strong understanding of Lagos State online payment transactions such as Epay, Payconnect, FIRS, and customs duty processing.Provided assistance in all ATM reconciliation processes and managed First-Line Maintenance (FLM) issues across various types of machines.

Work as ATM support staff and assist with first level maintenance for both NCR,Diebold and Hysong machine