Róża Kołakowska Email & Phone Number

* Conning the ship* Tending mooring operations* Communication with local and port authorities - dealing with queries on the phone and by email* Data entry and maintaining records of ship's operations in paper and digital form* Updating deck logbook, environmental log, GMDSS log* Performing GMDSS equipment tests* Assisting with safety trainings and drills, LSA & FFE inspection and maintenance* Monitoring vessel's stability with NAPA

Dublin, County Dublin, Ireland

* Handling diverse vessel types, including oil tankers, cruise liners, bulk carriers or naval vessels* Coordinating with Port Authorities, including Harbor Masters, Vessel Traffic Services (VTS), Port Health, Customs, Immigration, and the Department of Agriculture, among others* Facilitated vessel arrivals, turnarounds, and departures by liaising effectively with terminal authorities* Facilitated effective communication between vessel captains, officers, and crew members to address inquiries and ensure smooth port operations* Coordinated pilotage, towage, line handling, and stevedoring arrangements as necessary to ensure efficient vessel operations* Conducted vessel boarding procedures for clearance purposes upon arrival and prior to departure* Provided authorized husbandry services in accordance with principal guidelines and industry standards* Efficiently overseeing the delivery of spare parts and parcels to vessels* Maintained regular communication with principals and other parties to provide updates on vessel operations, berthing status, and cargo handling activities* Managed the preparation of cargo documentation and customs declarations to facilitate smooth cargo handling procedures* Placing cruise vessel bookings in collaboration with Dublin Port Company and Dun Laoghaire Harbour* Issued quotes to clients, covering various port-related costs and stevedoring services* Utilized a variety of accounts and hub systems on a daily basis, such as S5 Agency Now, Your ISS, DA-Desk, Valero Hub, MSC Port DA & booking system, RCCL Port DA & booking system, as well as specialized platforms like Klein (Dublin Port - Vessel Booking System) and Safe Seas Ireland

* Assistance to officers on the bridge* Maintenance on deck (including LSA, FFE, PPE)* Overseeing cargo operations* Lookout duty* Helmsman duty Finished contract successfully with written promotion for 3rd officer.

* Assistance to officers on the bridge* Maintenance on deck (including LSA, FFE)* Overseeing cargo operations* Lookout duty* Helmsman duty (including rivers)

* Handling inbound calls for Energa SA - Polish corporate group which deals in the generation, distribution, and supplies electricity, and for Play Communications SA - a Polish cellular telecommunications provider* Evaluating problems and complaints of the callers, providing proper solution for them* Providing personalized service and responding to the needs of the customers