Kolbe Eoff Email & Phone Number

Austin, Tx, Us

Austin, Tx, Us

Austin, Texas, United States

Austin, Texas, United States

Austin, Texas, United States

Austin, Texas, United States

Houston, Texas, United States

Demonstrated and advise how customers can integrate technology into their homes and scale solutions across small to medium size businesses and educational institutions. Demonstrate a real passion for technology to become the go-to resource across the store for our Hardware, Software, and Services.Use knowledge about Apple technology, technical expertise, and creativity to meet customer needs and stay up to date on new information, product and service offerings, and company initiatives, by using internal tools and resources, on-the-job experiences, and peers. Partner closely with store leadership, Global Retail Support, and peers within your Region. Contribute to success across all store areas and flex appropriately to meet business needs.Identify emerging technology and consumer trends and share how the team can use those insights to develop new sales opportunities and maintain technology industry knowledge and macro-movements within verticals to anticipate how technology can be utilized.Lead and assist with briefings, provide recommendations for deployment and set up, and identify when to pull in additional support. Mentors others in the Product Zone on specialized product knowledge and purchasing options, including financing and carrier contracts and shares practices on ownership and customer loyalty within the Product Zone and with the larger store team.Maintain expertise in all Apple products and services (in store and online), our ecosystem, and many third-party products to offer complete solutions while actively approaching and engaging with our customers to understand their needs and present customized solutions.Bring Apple solutions to life through demos, personalization, and answers to customer questions. Build memorable experiences that showcase the benefits of Apple products. Provide troubleshooting advice and introduce the advantages of shopping with Apple — often to multiple customers at the same time.

Houston, Texas Area

Subject matter pro and the point of contact for in-store technology implementation, training, and support. Maintain and troubleshoot in-store technology, including facilitating technology needs for Today at Apple (e.g., video wall, displays, data ports, beacons, and payment devices).Maintain a deep understanding of current Apple merchandising and technology principles and other resources, including up-to-date security and privacy policies.Lead and support the implementation of all planograms, ensuring that presentation meets merchandising principles, and that functionality meets technology standards. Also ensure that all product demos are available, meet merchandising principles, and are fully functional to showcase features to customers.Educate the store team on merchandising principles and the proper use of store fixtures, product demos, and facilities (tables, walls, Avenue, etc.). In addition, Maintain strong communication ties and a solid working relationship with Field Leaders to ensure tasks and issues are resolved in a timely fashion.Partner with the Operations team to ensure sellable merchandise is maintained regularly to planogram and demo inventory is accurately updated in inventory management systems. Maintain store merchandising and technology supplies in a fiscally responsible manner and fulfill orders for demo visual merchandise and other needs to meet operational requirements.Provide consistent feedback to the Leadership team about challenges and opportunities to maintain technology and presentation standards. Acknowledge customers promptly and follow the APPLE Steps of Service.

Houston, Texas

Leader in sales, product knowledge, and solutions, and highly influential in how we engage with customers. Know how to turn mild customer curiosity into intense interest — and ownership.As new products and initiatives emerge, you’re the first to learn, share, and inspire your team members through approachability and action.Always meet, and at times exceed, your established performance goals.Proud to represent Apple, and you exemplify that in all your interactions with customers.

Houston, Texas Area

Highly skilled at uncovering customers’ needs, then following through with enlightening solutions.First person customers meet when they enter the store, but you’re also the person who guides them — advising, selling, and even setting up their new products.Perform other roles within the store too, whether it’s maintaining visual merchandising or assisting team members.Always curious, you stay on top of news about products and initiatives, ready to apply your learning in customer interactions. Success is measured by team and individual productivity as well as overall store performance.Proud to represent Apple, and you get great satisfaction from helping customers develop lifelong relationships with Apple.