Co-Founder & Senior Travel Advisor
Current
Crown Moon Travel, Llc
Cumberland, Maryland, United States
●Provided customers with best deals and well-researched travel options, successfullynegotiating rates while improving customer satisfaction ratings.●Maintained operational proficiency in coordinating both international and domestic travelaccommodations for customers, arranging for airfare as well as hotel and rental carreservations.●Reached out to airlines, hotels, rental car companies and other services to proactivelyresolve issues.● Booked private jets and arranged car, greeter and support services for VIP travelers.● Managed administrative functions such as billing, expense and commission tracking.●Communicated benefits and information regarding international travel insurance withclients and obtained best rates, increasing repeat business 40%.