Focusing on the big picture without losing sight of the details is how I approach every project.I am a Loyalty Programs professional and Marketing Project Management expert in Hospitality industry with more than 19 years of combined market intelligence. My focus has been on Program Operations and Project Management, but what sets me apart from the masses is my unique ability to see things from both a creative standpoint as well as a business perspective. This unique vantage point allows me to identify and initiate inspired results that support business objectives.I have held a variety of positions for several local and national marketing projects including Director of Sales, Program Manager, Operations Manager and Project Director. These positions were continually-changing and fast-paced and were a great opportunity to gain considerable experience driving projects and leading sales and marketing teams to consistently meet sales objectives.I have an enterprising spirit which I put to good use in the creation and launch of each and every world-leading 5 stars hotel loyalty program including InterContinental, Crown Plaza, Holiday Inn, Shangri-La, Hilton, Swissotel and Wyndham, etc. Since 2005, I spent most of time to enhance my Sales Operations skill in project management in Hong Kong, Taiwan, Japan and over 10 cities in China and consistently earned high ranks in every position by bringing revenues, profits and market share to new heights in all these markets. A few noteworthy achievements of mine are my abilities to locate, define, and create operational efficiencies/ cost control measures which subsequently increase profit margins, and also my ability to manage change, both within internal operations staff (Executive staff and Frontline staff) and external client management structures.I enjoy networking with professionals from any industry on a global scale and encourage you to contact me at any time…. Thanks!