Guest Relations Supervisor
CurrentExperienced front desk and concierge professional skilled in providing exceptional customer service while supervising the front desk agents. Efficiently assisting with check-ins, check-outs and guest inquiries. Offer personalized recommendations and coordinate various guest requests. Maintain a friendly and professional demeanor while ensuring a smooth and memorable stay for all guests. Serving as head culture coach.GROW/1 Program: Leadership Development Program Head Culture CoachCraftsperson of the Quarter Q2 2024Craftsperson of the Quarter Q2 2023