Kristen Olsen Email & Phone Number

Hanover, Nj, Us

Cedar Knolls, Nj, Us

Cedar Knolls, Nj, Us

Cedar Knolls, Nj, Us

Us

• Managed Continuing Medical Education (CME) accredited conferences, meetings, webcasts, advisory boards and more• Executed projects from start to finish including proposals, budget updates, change of scopes, invoicing, reconciliation• Directed multiple (20+) client sponsorships per national or regional conferences; arranged live exhibits and collected necessary data to create virtual marketing exhibits• Adapted to 2020 circumstances by following unique state guidelines and changing live events to hybrid/virtual• Exemplified extensive problem-solving capabilities for event planning obstacles on a daily basis

Parsippany, New Jersey, Us

• Managed all pharmaceutical promotional meeting logistics within given territories; including all travel aspects• Conducted the creation and delivery of projects to agreed upon timelines and met all client expectations of quality• Provided client with constant status updates until the ultimate completion of each individual program• Reconciled all financial aspects of events using QuickBooks and internal databases

Fort Lauderdale, Florida, Us

•Engage potential consumers in products and services through special events, sampling, giveaways, etc.•Bring energy and excitement to each event•Educate the consumer and leave them with a positive impression of the product being promoted

Verona, New Jersey, Us

•Acted as a liason between patients and the 19 providers by communicating verbally and electronically•Collected the appropriate copays and past due balances from patients; posted payments electronically•Registered new patients and updated existing demographics by collecting personal and financial patient information•Obtained pre-certifications for any required procedures or medication•Relayed information clearly to patietns on preparation for appoitments, lab tests, procedures and referrals

Baltimore, Md, Us

•Ensured the generation of the highest possible revenue by effectively managing physicians’ schedules through Epic•Obtained patient records from outside offices for physicians to review•Performed new patient intakes; collected all required demographic, financial and referral/authorization data•Adhered to all health and safety standards

Baltimore, Md, Us

•Completed departmental rotations in multiple specialties including Rheumatology, Vascular and Neurology •Utilized Epic to schedule appointments, request medication refills, document encounters, check in/out, scanning•Fielded telephone calls from patients, ancillary departments, physician offices, pharmacies, etc.•Verified insurance, obtained applicable pre-certifications, and collected the appropriate copay/coinsurance•Protected patients’ personal health information by strictly adhering to HIPAA regulations•Attended bi-monthly departmental manager meetings as well as the medical center executive meetingsInternship Projects•Patient Portal Service Analysis: generated reports for multiple departments to confirm volume of patient registration for MyChart; identified and evaluated the advantages and disadvantages of the service; proposed methods to increase registration rates; and examined the future potential of the service•Financial Statement Analysis: completed a summary analysis of five (5) practice departments’ annual financial statements for the past ten (10) years; summary will be utilized by the medical center’s executive team to lead strategic planning discussions at an annual off-site meeting

Health Care Management/Business Administration/Marketing

High School