• Developed a request management web application that manages and tracks computer equipment requests and their movements.• Implemented a QR code scanning process to replace manual data entry, resulting in a 90% decrease in data discrepancies and decreases of up to 30% in field work time.• The system features self-service analytics, report generation, a geographical map visualizing active deployments, and mobile progressive web app functionality.• Created documentation with MkDocs.• Technologies used: React for the front end, Node.js for the back end, MongoDB for the database.

• Support the creation of planning files, conduct fieldwork and assist in the reporting process of various audits within Disney’s business units involving application security, change management, and information security programs.• Developed Alteryx workflows to prepare and analyze data for financial audit testing.• Developed enhancements to departmental audit reporting tools using VBA and SQL.

• Design and develop enhancements to GWT applications to automate internal IT workflow. Backend developed with Java EE, hosted on GlassFish servers• Designed an asset management database and user interface called CMDB to consolidate computer and software asset data in one central repository.• Coordinated efforts to design an automated test framework for the middle office trade process system within State Street IMS.

• Imaged and configure computer systems and networks for NBCUniversal clients.• Responded to IT service tickets through ServiceNow, troubleshooting systems and computer peripherals.• Developed a website for the Universal TV Production IT team containing a web-form for inventory and client management.

• Interact with customers and engage any questions about food nutrition and facts.• Check food temperatures and adhere to strict safety measures and guidelines.