Komara - Email & Phone Number

Indonesia

As an IT Operations Manager, your role encompasses overseeing multiple critical areas, including data operation, IT service desk, application operation, network operation, and security operation. Your responsibilities involve ensuring the seamless functioning of these components, optimizing processes, managing teams, and maintaining security standards. You'll likely be involved in strategic planning, implementing new technologies, and ensuring that the IT infrastructure meets the organization's operational needs effectively and securely.

Jakarta, Jakarta, Indonesia

Jakarta, Jakarta, Indonesia

- Install, configure, monitor, and administer backup and recovery solutions to provide end user system operational support- Perform troubleshooting and utilize root cause analysis to drive process improvement- Manage projects and select from existing and emerging backup and recovery technologies according to business requirements- Establish enterprise technology platforms and design patterns for Windows, Solaris, and Linux operating systems backup and recovery services- Provide general framework plus environment to assist application developers and maintain activities

Greater Jakarta Area, Indonesia

IT Budgeting:-Control and report on budget allocations owned by ITProject Management Officer:-Assist the project management in planning & ensure work is carry according to project-Establish project plans, manpower planning, budgets, risk, issue, and timeframes-Indentify, communicate project progress, issue (change requests), and risks-Handle some projects-Present regular project status upgrades to management / Director-Work Closely with project team anda ability to resolve technical issuesIT Asset Management:-Administers software and/or hardware asset life cycle management activities fororganization software/technology-related hardware assets, owned and managed in theInformation Technology department, other organization business units or third-partyservice providers following specific, detailed instructions.-Effective at analyzing information gathered by investigation, and reporting findings andrecommendations-Assures guidelines for software licensing and hardware maintenance agreements arefollowed-Manages inquiries about additional software and/or hardware, procuring non-standardsoftware and hardware, software renewals and usage, deployment, license availability andexternal vendor license audit report requests in a timely manner.-Maintains the IT asset management database, including input, update and connection ofdata for software and/or hardware assets in relation to requisition, procurement,deployment, maintenance and retirement.-Processes, tracks, validates, manages software and/or hardware purchase orders inaccordance to company policy.-Administer software and/or hardware support and maintenance renewal processes.Vendor Management:-Ensure and Analyze vendor performance related to service quality, performance, and price-Develop the vendors database and doing selection to optimize the vendor utilization.

Greater Jakarta Area, Indonesia

• As Leader of 5 persons IT Service Desk in head office• As Single contact of executives user and top level management request.• Lead and develop team by giving periodic briefing and direction and also training for Service Desk team.• Manage ticketing problem• Giving excellent service to user by delivering a quick response for problem fixing.• Manage computer hardware and other IT equipment Bank Mega• Handle IT problem for first level support.• Give support to the other IT team such as new store roll out project, new software installation, socialization and new IT tools deployment,etc.

Dki Jakarta

• Monitoring availability and performance of all platforms and other equipments and the infrastructure in Data Centre Room and Disaster Recovery Room • Perform daily admin role for UNIX / LINUX/ AIX/ Windows Server Administrator job• Handle and Resolve user service request through Work Excellence process• Occasionally work together with other team in IT to solve the problem and deliver project such as Storage Administrator, Database Administrator, Network Engineer and application team, etc• Knowledge in ORACLE, UNIX Server Admin, UNIX Shell scripting• Monitor server, storage, network and application load• Create custom script for backup, provide log and administering system• Work Shift 7 x 24 day• Having experience minimal 3 years as IT Infrastructure• Daily operation : System monitoring, health check, system back up and data archiving• Be involved in proactive monitoring the servers and Telecommunication links, including first level problem determination

Dki Jakarta

• Support the IT Infrastructure and operation process by executing the task responsibilities by ensuring good quality of work and accuracy• Maintain relationship with internal/external customer with high integrity, respect and profesionalism• Always maintain a secure IT environment, which also covering the Data Centre and monitored system• Familiar with Microsoft Windows system environment (O/S, Database, etc) and Linux Redhat• Network Installation & Monitoring• Data Center & Data Relocation Activities• Housekeeping, Patching & Upgrade Server• Guidance application all Indonesian branch• Handle User complain about computer problem (Software and Hardware)• Maintain daily IT activities, implement local and regional project• Provide support technical support for servers, PC for Core and Non-Core applications• Hardware & Operating system installation & upgrade• Perform Data Center activities (EOD, EOM, backup/restore)• Perform New Hardware/Software Installation• Perform Operation system monitoring• Perform end user PC installation• Implement and maintain internal system collaboration (email, internet, anti virus, Web portal, Active Directory, Core Banking (Alltel & Finacle))• Ensures the production system availabity• Liaises with external vendors to resolve issues• Ensures full compliance with legal and regulatory environment when executing operation activities• Run end of Day Banking Application such as SKN, RTGS, Swift, Alltel & Finacle• Server capacity & performance monitoring

Greater Jakarta Area, Indonesia

• Maintain the server activity, quality and first level and second level problem solving,• Doing the quality control of LDAP, Mbanking, File Server Report.• Backup and Restore VAS data, manage log files in VAS storage using Veritas Net Backup.• Help the partnerships with their VAS problem.• Maintain the server activities, quality of Smartronik / M3 (ericsson) server• Maintain the server activities, quality of Mtronik / Zaryba (siemens) server• Monitoring server and transaction reffil.• Problem solving about server AIR, MINSAT and charging system from customer.• Monitoring, maintain, health check performance, routine backup for IN-Core Network Element such as AIR IN Ericsson and Minsat.• Perform Acceptance Test for IN nodes Intervention migration, patch, load balancing, etc.• Makesure the system is working properly before & after activity by checking the alarm, error logs, statistic• Handling and analyzing customer complaint and alarm from Fault Management Team• Check the system (hardware, software, transmission link, and configuration of the system)• Coordinate with the other sections in accordance with the error logs found• Escalates and follow up according procedure and coordination with Vendor for IN problem solving• Problem solving Network Element when error occurs• Execute system configuration as per given access• Maintenance Tariff Activation• Support tariff activation by GUI AIR or command line, save and activate the tariff• Troubleshoot case of error in activation, example : errors caused by hardware or software problems

Indonesia

S.Kom, Information Technology

Amd, Information System