Komal Devi Email & Phone Number

To utilize my IT skills, solid customer service experience and strong teamwork skills to become a constructive member of an IT team in a dynamic company. Right now I am working as an IT Help Desk Analyst (Full time) intern at The Lost Dogs home where I am have developed numerous technical and Non-technical skills including:Key responsibilities:• Troubleshooting and working with Microsoft exchange• Working with Remote Desktop• Successfully done Project of Printer Installation including Printer configuration, Manual IP configuration and Mapping users.• Working on big project of office 365• Diagnose network problems• Maintaining asset management • Working with external and internal vendors to resolve incidents• Working with Microsoft server and desktop operating system• Resolving tickets and Visiting to end user work station to deliver training and helping them. • Getting training for new printers and products to trains employees. • Trained for the various IT software’s including Exchange admin, Ninite, Manage Engine Service, Active directory.• Resolving Tickets via Manage Engine Service.• Working on VPN and have a broad understanding about VPN and how does it works.• Working with Raiser Edge.• Worked on Asset management register and transfer all data from Excel to live Asset Register.• Frequent users of Integriti System Software which is basically used for Swipe Cards, Permission and Door access to users.• Using Command Prompt for diagnosing Network related problems by checking IP through (Ping Command) and many more.

Listed skills include Strong Communication Skills, Proven Problem Solving Skills, Good Leadership Skills, Excellent Teamwork Skills, and 37 others.