Komal Frank Email & Phone Number

Dubai, United Arab Emirates

Responsibilities (list is not exhaustive): • Taking care of brands like P&G, Kelloggs, and Mars in GCC • Client Relationship and Management• Evaluation of feasibility of the project in terms of scope, budgeting, and timeline • Project execution and day to day updates to the client • Internal and Client Reporting

Dubai, United Arab Emirates

Dubai, United Arab Emirates

Muscat, Masqaţ, Oman

Gujarat, India

a) Building positive relationships with customersb) Follow up on every issue and ensure complete satisfaction and maximum utilization of the products sold to distributors or end usersc) Working with sales and marketing staff and production/operations to maintain a customer-focused attitude with a focus on activities that create lifetime customersd) Problem solving of distributors or end users or even if it of employees regarding distributors or end userse) Sales… Show more a) Building positive relationships with customersb) Follow up on every issue and ensure complete satisfaction and maximum utilization of the products sold to distributors or end usersc) Working with sales and marketing staff and production/operations to maintain a customer-focused attitude with a focus on activities that create lifetime customersd) Problem solving of distributors or end users or even if it of employees regarding distributors or end userse) Sales Co-ordinationf) Understand customer needs and develop plans to address themg) Resolve customer complaints quickly and effectivelyh) Forward up-selling and cross-selling opportunities to the sales teami) Aim to preserve customers and renew contractsj) Approach potential customers to establish relationshipsk) Schedule regular meetings with customers to ensure they are satisfiedl) Act as point of contact for complaints and escalate issues as appropriate (whether it be regarding accounts, production, sales, dispatch, sales return, order placement etc)m) Ensure both the company and clients adhere to contract termsn) tracking relevant KPIs (e.g. customer satisfaction)o) offer ideas and insights to improve the customer's issues and challenges. p) Assist sales team in business acquisitions, planning, retention and management.q) Maintain complete and accurate customer correspondence data. Show less

Gujarat, India

• Business Development• Develope ideas and proposals to promote the business and increase the brands' visibility• Work on Marketing proposals for ATL & BTL Activities• Vendor Management & Customer Relationship• Planning, Executing and concluding Marketing activities• Using marketing tools to promote the brand, get inquires, and boost sales

Gujarat, India

• Planning and executing promotional events & marketing activities for all properties of the group• Assist on property Event Managers to successfully execute client events and conferences• Analyzing on various aspects to increase members for Cambay Club Tie-ups and exploring other avenues for branding• Driving the loyalty program in the respective locations• Hospitality, Institutional and Corporate gift vouchers creation and marketing• Managed administrative logistics of… Show more • Planning and executing promotional events & marketing activities for all properties of the group• Assist on property Event Managers to successfully execute client events and conferences• Analyzing on various aspects to increase members for Cambay Club Tie-ups and exploring other avenues for branding• Driving the loyalty program in the respective locations• Hospitality, Institutional and Corporate gift vouchers creation and marketing• Managed administrative logistics of events planning, event booking, and event promotions.• Liaised with clients to determine exact event requirements.• Oversaw preparation and management of event budgets to deliver at or below projected costs.• Nurtured and built relationships with vendors, venues, and industry contacts to obtain best pricing and services for events. Show less

Gujarat

• Planning and executing marketing activities in malls in Ahmedabad, Vadodara, and Gandhinagar• Analyzing various aspects to increase footfalls in the malls and plan event activities accordingly • Tie-ups and exploring other avenues for branding Driving the loyalty program in the locations• Planning promotions, events for malls • Institutional Sales/ G.V.s to increase footfalls and quality conversion• Making of the event and marketing calendar for the year and following… Show more • Planning and executing marketing activities in malls in Ahmedabad, Vadodara, and Gandhinagar• Analyzing various aspects to increase footfalls in the malls and plan event activities accordingly • Tie-ups and exploring other avenues for branding Driving the loyalty program in the locations• Planning promotions, events for malls • Institutional Sales/ G.V.s to increase footfalls and quality conversion• Making of the event and marketing calendar for the year and following it• Daily activities, mega-events, and festival events to be planned and executed in the mall• Help other in house Event Managers in smaller cities to execute activities in the respective malls. Show less

Master Of Business Administration - Mba, Business Administration And Management, General

Bachelor'S Degree, Commerce, First Class

Diploma, Social Media, 89%