Komal Ramchandani Email and Phone Number

 Inventory Addition : Developed Western and Central Mumbai with a team of 5 members which included commercial negotiations, contract management.  Operations : Handled day to day operations which includes logistics, event management and customer experience.  Marketing : Exclusive Tie-ups with start ups in order to increase their brand portfolio.  Vendor Management : Developed vendors in every area across Mumbai  Major Projects – Expertise in Real Estate Tie – Ups with Entities for Major Real Estate Giants like Lodha, Dosti, Wadhwa, Peninsula, Rustomjee, Dedhia, Godrej  Addition of Inventories : Cracked prices for 200 societies in Thane, Chembur, Sion, South Bombay, in 5 days. Brought 150 Corporate Parks, 50 Gymkhanas/ Sports Clubs / Gyms / Fitness Centers and 20 Colleges on board.

 Business Development : Identifying New Channels for Strengthening the Brand Portfolio, like Metro Stations, after analyzing the Marketing Strategies of Similar Brands.  Marketing : Tie-ups with Day-cares, Pre-Schools, Parent Workshops / Seminars for Centre Activation, Pricing Policy for Clusters. Responsible for strategizing and executing Offline Marketing Activities like Society Campaigns.  Branding : Partnership with Advertising Agencies, Residential Societies, Commercial Spaces like Stationary Stores, Business Parks, Corporate Parks.  Operations : Handled the team of 7 executives responsible for Teacher Onboarding, Training and Student Enrollments.Responsible for organizing Parent – Teacher Workshops, Seminars, Experience Sessions , Key Account Management of 100 teachers.

 Involved in Administrative Operations Coordinated the Activities of the School Handled Cultural Events of the School Vendor Management

 Handled operations of the projects and site office  Broadened Customer Base  Generated Bookings  Implementation of HR Policies and Represented the HR Manager  Managed monitoring of the Site Office  Planned the strategies for coordination of departments at site office

Operations: Manage day to day operations of Madhur Courier Services which involves maintaining records of the goods delivered, consignment Tracking, accounting  Customer Experience: Work in coordination with marketing team to sort out Customer Complain Review Process (CCRP): Achieved 100% target of resolving CCRPs (Customer Complaint Review Process) within specified time limit Managed Madhur Prime Services, a division of Madhur Courier Services with specialties like – Pro Active Customer Notification, Research PODs (Proof of Delivery), Accurate chain of custody, Qualified Single Point of Contact, Service follow up, Resolution of Customer Complaints

Prepared project titled “AWARENESS OF ADITYA BIRLA MONEY Ltd. AMONG CUSTOMERS” based on Internship Programme: Detailed Analysis of Awareness of the Financial Products of Aditya Birla Money Ltd and Investing Habits of 400+ Individuals. Marketing of the Financial Products.