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Komal Ruchie Email & Phone Number

Be kind, Be YOU. at SaskPower
Location: Regina, Saskatchewan, Canada 5 work roles 1 school
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Current company
Role
Be kind, Be YOU.
Location
Regina, Saskatchewan, Canada
Company size

Who is Komal Ruchie? Overview

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Quick answer

Komal Ruchie is listed as Be kind, Be YOU. at SaskPower, a company with 1782 employees, based in Regina, Saskatchewan, Canada. AeroLeads shows a matched LinkedIn profile for Komal Ruchie.

Komal Ruchie previously worked as Administrative Coordinator at Saskpower and Assistant Manager at Yes Bank. Komal Ruchie holds Bachelor'S Of Computer Applications, Computers, A from Vinayaka Mission'S Research Foundation - University.

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Email format at SaskPower

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SaskPower

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Profile bio

About Komal Ruchie

Komal Ruchie is a Be kind, Be YOU. at SaskPower.

Current workplace

Komal Ruchie's current company

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SaskPower
Saskpower
Be kind, Be YOU.
regina, saskatchewan, canada
Website
Employees
1782
AeroLeads page
5 roles

Komal Ruchie work experience

A career timeline built from the work history available for this profile.

Administrative Coordinator

Current

Regina, Saskatchewan, Canada

Jun 2016 - Present

Assistant Manager

Gurgaon, India

Mar 2015 - Feb 2016

Quality Coach

Gurgaon, India

  • Monitoring calls to ensure adherence to service parameters and internal process and control.
  • Takeover of irate/escalated calls as an SME, liaise with units and ensure follow up to facilitate accurate and satisfactory resolution for customers.
  • Conduct performance evaluation of employees to identify target achievers and non-achievers.
  • Ensure adherence to company policies and compliance guidelines.
  • Conducting call calibrations to ensure minimal score variance on quality parameters across locations(Chennai,Gurgaon and Mumbai).
  • Driving par excellence customer experience through feedback on repeat trends and observations.
Aug 2013 - Feb 2015

Team Developer

New Delhi Area, India

  • To send Pre-Proficiency Scorecard all across HR-BPO. It helped everyone to calculate and pull their own performance to the TOP.
  • Worked on a Project for Multiple Clients (Allstate and CITI) to achieve complete Customer satisfaction.
  • C-Sat update all across the process(YSA) which helped all the associates across the floor to keep a tab on their current scores, and to plan for the coming days/weeks accordingly.
  • Send Daily Forms request to Onshore Team (Orlando).
  • Mentoring the new employees in the team and help them in improving and maintaining their performance. My mentees have shown tremendous learning curve upon implementing my tips on how to improve the overall performance.
  • Started the Mentor-Mentee Plan the Team. Have mentored several associates who has come up with exceptional overall performance.
Oct 2009 - Feb 2013

Sr. Process Associate

New Delhi Area, India

  • Taking inbound calls from the clients.
  • Provide information regarding denial and approval of claims.
  • Making MIS report, maintaining Attendance tracker.
  • Provide process training to new hires
  • Worked as HR Representative
  • Organizing extracurricular activities and birthday celebrations for process.
Dec 2006 - Sep 2009
Team & coworkers

Colleagues at SaskPower

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1 education record

Komal Ruchie education

FAQ

Frequently asked questions about Komal Ruchie

Quick answers generated from the profile data available on this page.

What company does Komal Ruchie work for?

Komal Ruchie works for SaskPower.

What is Komal Ruchie's role at SaskPower?

Komal Ruchie is listed as Be kind, Be YOU. at SaskPower.

Where is Komal Ruchie based?

Komal Ruchie is based in Regina, Saskatchewan, Canada while working with SaskPower.

What companies has Komal Ruchie worked for?

Komal Ruchie has worked for Saskpower, Yes Bank, Citibank India, Aon Hewitt, and Genpact.

Who are Komal Ruchie's colleagues at SaskPower?

Komal Ruchie's colleagues at SaskPower include James Morin, Ashley Ponak, Darren Csada, Wes Dierker, and Ron Virgin.

How can I contact Komal Ruchie?

You can use AeroLeads to view verified contact signals for Komal Ruchie at SaskPower, including work email, phone, and LinkedIn data when available.

What schools did Komal Ruchie attend?

Komal Ruchie holds Bachelor'S Of Computer Applications, Computers, A from Vinayaka Mission'S Research Foundation - University.

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