Komal Sharma Email & Phone Number

As a senior customer care representative at American Express, I leveraged my customer service skills to provide exceptional support and solutions to clients. I contributed to increasing customer retention and satisfaction rates by resolving issues, answering inquiries, and offering personalized recommendations. Prior to that, I was a senior product consultant at Cvent, where I worked with various stakeholders to deliver high-quality product demonstrations, trainings, and feedback. I have over four years of experience in customer care and product consulting, and I am currently pursuing a degree in Cloud Architecture and Administration at Seneca Polytechnic. My goal is to combine my passion for customer service with my interest in cloud computing to create innovative and user-friendly products and services.