At the heart of every great experience is exceptional guest care. As a Guest Relations Officer, my role revolves around ensuring that every guest feels welcomed, valued, and supported throughout their journey. From resolving inquiries to creating memorable interactions, I aim to deliver outstanding service that exceeds expectations.With a deep understanding of guest needs and a commitment to excellence, I focus on building lasting connections and fostering trust. Whether it’s addressing concerns or going the extra mile to enhance their experience, I’m dedicated to creating an atmosphere of warmth and professionalism.Passionate about hospitality and driven to make a positive impact, I believe in turning every interaction into an opportunity to leave a lasting impression.
-
Guest Relations OfficerDefence Raya Golf And Country Club Jan 2022 - Jul 2024Lahore, Punjab, PakistanManaged all guest relations for high-profile events, ensuring exceptional client satisfaction and smooth event flow.Greeted and assisted VIP clients, corporate stakeholders, and special guests, providing personalized attention and hospitality.Coordinated with event teams to ensure all guest-related activities, such as seating arrangements and special requests, were handled efficiently.Managed post-event feedback collection, which resulted in a 98% guest satisfaction rate.Played a key role in planning corporate events, ensuring guest experience was at the forefront of all planning stages. -
Event CoordinatorBlue Events Studio Apr 2019 - Dec 2021Lahore, Punjab, PakistanCoordinated a wide range of events, from corporate meetings to private parties, ensuring successful delivery within budget and deadlines.Developed event timelines, managed vendor contracts, and ensured that all aspects of event logistics were handled seamlessly.Led on-site event teams, including caterers, AV staff, and decor teams, ensuring clear communication and problem-solving on the day of the event.Improved event efficiency by implementing a digital registration system, reducing check-in time by 30%.Collaborated with marketing teams to promote events via social media, email campaigns, and other channels, increasing attendance by 20%. -
Administrative AssistantOplox Tech Dec 2017 - Mar 2019Lahore, Punjab, PakistanProvided administrative support for office operations and small-scale event management, assisting in scheduling, correspondence, and data management.Organized internal training events and team-building activities for company staff.Handled office logistics, including supply management, vendor relations, and document preparation.Coordinated travel arrangements, meeting schedules, and communications for senior management during event planning phases.Assisted in maintaining accurate records of event budgets, invoices, and contracts.
Komal Shehzad Education Details
-
Meeting And Event Planning -
Gc Women UniversityBs.Hons
Frequently Asked Questions about Komal Shehzad
What is Komal Shehzad's role at the current company?
Komal Shehzad's current role is Guest Relation Officer | Hotel Management | Marketing Consultant | Event Coordinator.
What schools did Komal Shehzad attend?
Komal Shehzad attended Kinnaird College For Women (Kcw), Lahore - Pakistan, Gc Women University.
Not the Komal Shehzad you were looking for?
-
Komal Shehzad
Strategic Business Development Consultant | Marketing Assistant | Linkedin Sales Navigator Expert | Seamless Ai Expert | Upwork Bidder |Exploring The Future With Ai ToolsMecca -
-
-
Free Chrome Extension
Find emails, phones & company data instantly
Download 750 million emails and 100 million phone numbers
Access emails and phone numbers of over 750 million business users. Instantly download verified profiles using 20+ filters, including location, job title, company, function, and industry.
Start your free trial