• Greet and assist visitors when they arrive at the office• Follow office workflow procedures to ensure maximum efficiency• Maintain files and records with effective filing systems.• Support other teams with various administrative tasks (redirecting calls, disseminating correspondence, scheduling meetings etc.).• Monitor office expenditures and handle all office contracts (rent, service etc.).• Deal with customer complaints or issues.• Monitor office supplies inventory and place orders.• Assist in vendor relationship management.• Handling urgent calls, emails, and messages when sales representatives are unavailable, answering customer queries, informing them of delays, arranging delivery dates, and scheduling marketing events.• Collaborating with other departments to ensure sales, marketing, queries, and deliveries are handled efficiently.• Maintain purchase order and sales sheet in excel.• Creating proforma invoice and quotation for clients.• Payment follow ups.• Creating CHIMS(Chip Import Monitoring System) on portal.

• Greeted, Assisted and Directed Guests, Workers, Visitors and General Public.• Answering all incoming calls and handling caller’s inquiries.• Provide office support services so as to ensure efficiency.• Responded to guests and public inquiries.• Received, Directed and Passed on telephone fax messages.• Directed employees, guests and general public to the right staff member.• Maintained a sufficient record of office supplies.• Provided word-processing and clerical support.• MIS reporting.• Typed and distributed correspondence.• Picked up and delivered the mail.• Maintained the common filing system and file all letters.• Co-ordinate the repair and maintenance of office supplies.• Handling Inbound and outbound calls of customer care.

• Greeted customers and other personnel of the firm by phone, in person, or through electronic media, including email.• Monitoring the leave attendance system received from various centers.• Electricity, Water & Telephone Bills checked time to time all bills Check Issue and submit.• All employee Joining & Exit file maintain• Assist in resolving problems and complaint raised by unsatisfied customers• Process applications or forms to ensure completeness and accuracy• Create and maintain files in Excel• Coordinate and organize department activities and functions like meetings; schedule, obtain use of rooms, and set up the rooms and equipment to be used.• Responsible for departmental supplies and inventories, including tracking status and orders• Handle requests and transactions, or direct the matter or person to the proper department• Answer phones and transfer to the appropriate staff member• Coordinate messenger and courier service• Monitor incoming emails and answer or forward as required• Update and maintain internal staff contact lists.