Komal Abel
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Komal Abel Email & Phone Number

Experienced Operations and Customer Support Manager - I believe that customers are not numbers. Helping Organizations in building/maintaining and growing relationship with its Ultra High Net - High net worth Individuals at Tata Communications Transformation Services (TCTS)
Location: Greater Ahmedabad Area, India, India 7 work roles 3 schools
1 work email found @mtsindia.in LinkedIn matched
✓ Verified May 2026 4 data sources Profile completeness 100%

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Work email k****@mtsindia.in
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Role
Experienced Operations and Customer Support Manager - I believe that customers are not numbers. Helping Organizations in building/maintaining and growing relationship with its Ultra High Net - High net worth Individuals
Location
Greater Ahmedabad Area, India, India
Company size

Who is Komal Abel? Overview

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Quick answer

Komal Abel is listed as Experienced Operations and Customer Support Manager - I believe that customers are not numbers. Helping Organizations in building/maintaining and growing relationship with its Ultra High Net - High net worth Individuals at Tata Communications Transformation Services (TCTS), a company with 2388 employees, based in Greater Ahmedabad Area, India, India. AeroLeads shows a work email signal at mtsindia.in and a matched LinkedIn profile for Komal Abel.

Komal Abel previously worked as Service Manager at Tata Communications Transformation Services (Tcts) and Operations Lead at Mastek. Komal Abel holds Postgraduate Degree, Digital Communication And Media/Multimedia from Mica | The School Of Ideas.

Company email context

Email format at Tata Communications Transformation Services (TCTS)

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{first}.{last}@mtsindia.in
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AeroLeads found 1 current-domain work email signal for Komal Abel. Compare company email patterns before reaching out.

Profile bio

About Komal Abel

I am a passionate Individual who believes that whatever happens in life happens for good. I am a positive person by choice and nature. It took me 14 years to understand that each and every customer is different and so is customer service !! My emotional quotient was always high and customers these days always want someone who can listen to their query-complaint. We all live in a world where all your questions are answered by Google ( we are living in AI environment ), however missing on empathy.Over the past 14 years initial 5-6 years, it was all about learning, and then came the implementation part. Since then have always been on the list of achievers " Hall of Fame ", "Employee of the month ", Employee of the Quarter so on and so forth. These were some of the major achievements to be listed on the professional front. I have an Objective while working for any organization I want to add value to the organization with the learning I have attained not to mention that I am always ready to learn and unlearn new things.I have handled various profiles & developed skills to handle difficult as well as different customers.Some of the profiles I have handled are Customer support manager -Corporates sales - Relation ship Manager with cross selling and upgrades - Collection Manager KRA - FTB - STB - TTB - 0-30 Calling@ 90% achievement, Complaint management - closed within SLA - 95% within MTTR , Appellate / Nodal - Grievance redressal.Want to know more about me professionally kindly drop in an email @ komal.abel@gmail.com i shall be happy to talk.

Listed skills include Customer Service, Corporate Communications, Business Development, Team Management, and 9 others.

Current workplace

Komal Abel's current company

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Tata Communications Transformation Services (TCTS)
Tata Communications Transformation Services (Tcts)
Experienced Operations and Customer Support Manager - I believe that customers are not numbers. Helping Organizations in building/maintaining and growing relationship with its Ultra High Net - High net worth Individuals
bombay, maharashtra, india
Employees
2388
AeroLeads page
7 roles

Komal Abel work experience

A career timeline built from the work history available for this profile.

Service Manager

Current

Ahmedabad, Gujarat, India

-Taking care of High NetWorth Enterprise Customers for Tata Tele Services.-Single point of contact for all the complaints - upselling - Customer Survey.-Complaint management being the 80% of the KRA.-Being proactive in terms of complaint management and CHURN. -Make sure that customers don't churn because of any service-related issue.-Products handled: ILL.

Jul 2023 - Present

Operations Lead

India

Apr 2022 - Jul 2023

Collections Manager

Ahmedabad, Gujarat, India

*Team handling*Revenue assurance*Cross selling*Soft bucket collection (0-30/30-60)*Budgeting*Sales events*Complaint management*Retention * Churn

Apr 2019 - Nov 2020

Relationship Manager - Inside Sales

Ahmedabad Area, India

*SLA waiver*Dispute resolution*Churn % less than 1 every month*Contract renewals - 98% renewals achieved* Inside sales ( Contract renewable / cross sell / upsell ).

Nov 2016 - Apr 2019

Customer Service Executive

Ahmedabad, Gujarat, India

Jun 2002 - Jan 2008
Team & coworkers

Colleagues at Tata Communications Transformation Services (TCTS)

Other employees you can reach at tatacommunications-ts.com. View company contacts for 2388 employees →

3 education records

Komal Abel education

FAQ

Frequently asked questions about Komal Abel

Quick answers generated from the profile data available on this page.

What company does Komal Abel work for?

Komal Abel works for Tata Communications Transformation Services (TCTS).

What is Komal Abel's role at Tata Communications Transformation Services (TCTS)?

Komal Abel is listed as Experienced Operations and Customer Support Manager - I believe that customers are not numbers. Helping Organizations in building/maintaining and growing relationship with its Ultra High Net - High net worth Individuals at Tata Communications Transformation Services (TCTS).

What is Komal Abel's email address?

AeroLeads has found 1 work email signal at @mtsindia.in for Komal Abel at Tata Communications Transformation Services (TCTS).

Where is Komal Abel based?

Komal Abel is based in Greater Ahmedabad Area, India, India while working with Tata Communications Transformation Services (TCTS).

What companies has Komal Abel worked for?

Komal Abel has worked for Tata Communications Transformation Services (Tcts), Mastek, Mahindra Holidays & Resorts India Limited, Tata Teleservices Ltd, and Mts - Sistema Shyam Teleservices Ltd.

Who are Komal Abel's colleagues at Tata Communications Transformation Services (TCTS)?

Komal Abel's colleagues at Tata Communications Transformation Services (TCTS) include Manisha Patra, Ganesh Kumar, Abhinav Kumar, Rajesh Umachandran, and Janmejay Tiwari.

How can I contact Komal Abel?

You can use AeroLeads to view verified contact signals for Komal Abel at Tata Communications Transformation Services (TCTS), including work email, phone, and LinkedIn data when available.

What schools did Komal Abel attend?

Komal Abel holds Postgraduate Degree, Digital Communication And Media/Multimedia from Mica | The School Of Ideas.

What skills is Komal Abel known for?

Komal Abel is listed with skills including Customer Service, Corporate Communications, Business Development, Team Management, Vendor Management, Management, Management Information Systems, and Customer Relationship Management.

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